Customer Reviews for VEVOR Wall Mounted Garden Hose Reel, Holds 38m 5/8-inch Hose, Heavy-Duty Water Hose Winder, Space-Saving Design, Outdoor Manual Reel with Brass Fitting and Storage Basket for Yard Lawn

It works as it should. Was pretty easy to assemble. Not sure how it will hold up. When I was assembling the unit I noticed one of the side wheels was bent out of shape and the welds looked a bit week. Also you will want to use your own anchors to fasten to the wall.

The reel is actually very nice and we like it. The design flaw is the hole in the hose guide is too small for the hoses that Vevor sells. Both ends of the Vevor hoses do not fit in the hole for the guide and you can't remove it or loosen it to fit. The only thing I can think of is to cut it, run the hose through it and then repair it. See the attached pictures, the ends of the hoses have those large "grasps" and they don't fit through the hose guide. Everything else is nice and you think someone would have thought of that. If you want to buy one of these, don't hesitate, just purchase regular hoses that don't have those large "grasps" on them.

It is not as strong as it claims to be; we'll see how it holds up against corrosion.

The connector fittings are for USA and don't fit the standard Australian garden tap. Makes it time consuming and inconvenient to fit. Starting to show some rust after 6 weeks

Hose reel is made of quality materials. Serves the purpose of a quality real for a budget friendly cost. The only issue is the 90° bend connecting to the faucet from the reel spins as you reel the hose. This implication was briefly solved with zip ties. This eventually led to the reel spinning off of the reel bracket causing the reel to fall off. Not sure if I installed the product correctly. The instructions are very vague, which I believe led to this implication. Essentially, buy cheap, get cheap.

Item is very strong. While it is heavy, it was easy to attached to the siding of my home, although it comes with expanding bolts for use in concrete only, so I used long wood screws to attach it. My only issue is the way the short hose connects to the hose bib and to the unit. You have to tighten it down to stop any leaks, but when you spin the wheel to take the hose off or to roll it back on, it also rolls the short hose attachment, so after about one crank, you have to roll the short hose to the hose bib back as well. In the long run, I wanted a strong, weatherproof unit to get my hose off of the ground and have a way to crank it in without kinking the hose and this unit does that. It is just a little pain to have to unkink that small hose when you use the wheel. Best thing to do is to unhook that short hose from the hose bib until you’ve pulled off all of the hose you need or are finished winding it up on the wheel, then connect it back to the hose bib. ,

Could not get it to stop leaking

Arrived with missing parts. Vevor was quick to correct issue.. the problem with this model is the way your hose attaches to the reel. It gets kinked, and you have to pull off the entire hose when you want to use it even if you only want 10 feet.

While winding the hose screw dug into the Stanley hose because of the large nozzel

I'm waiting for my replacement. The original reel would not stay together. Everytime I tried to use it the reel would come unscrewed from the brass fitting and fall apart. I thought the instructions to put the product together were vague and there were no videos showing the installation for the specific item I purchased. I'm hoping the replacement is better or I'll be asking for a refund.