Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

I bought 3, 2 have leaked so far... Not good quality

very cheap made, the connecting hose burst in the first week and the retractable mechanism not is good

Fairly low water flow, I should have ordered the 5/8" hose. Sprayer was packed at the bottom of the box and was broken. I still haven't received the replacement. Very frustrating customer service dept to deal with. After the purchase i received pop-ups from a third party offering a lower price. Probably won't buy from them again. Gave 2 stars because it seems to be well built.

Doesn't seem to want to retract smoothly. I'm constantly needing to jerk the hose to have it reel itself in

We have another retractable hose we bought from a local chain hardware store. As we order items from Vevor regularly, we ordered this hose (actually several). The quality of this versus what we got from the chain hardware store is very noticeable. This hose does not extend or retract smoothly. We had one that did not release or retract and was replaced finally (not the easiest process). It hangs up and sticks. The mechanisms are not smooth. For the money, I would recommend buying a retractable hose with the lifetime warranty. Same price but quality is miles apart.

Stopped retreating the hose after about 11 months

Not even one month after receiving retractable hose real the outer shell of the hose is bubbled up several place even when there is no water pressure. Some of the large bubbles prevent the hose to retract some have also popped. NOT HAPPY WITH THIS PRODUCT.

I wouldn’t recommend this garden hose if you're expecting smooth automatic retraction. It seems to have a spring or tension issue — it stops retracting in multiple places and doesn’t pull the hose back properly. I contacted customer support, and they were responsive. They offered a partial refund and let me keep the item, which was a fair resolution. On the positive side, the hose construction and material quality are solid. If you don’t need the auto-retract feature to work perfectly, it might still be usable. On and off auto-retract works.

Too heavy for house mounting! Should come in different colors!

Was excited to receive the item. Unboxed it and everything looked good. Installation was pretty cut and dry. The main complaint is that there’s just not a whole lot of pressure or volume in the hose and I’m guessing it’s because it’s such a small hose in diameter. Will probably end up having to replace it.