Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Missing wall bracket shown on page 7 of the instruction manual. I have removed the Styrofoam at the bottom of the package where there were only the mounting screws and instruction manual. I previously purchased the 130 ft model but received the wrong one (65 ft) from your TikTok Store and had to returned it; which brought me to purchase it directly from the source. A bit frustrated having issues consecutively.

Had this reel for less than 3 weeks and it won't lock in place anymore. Also not very easy to pull the hose out. Very disappointed.

Good product but not great. Hard to lock in hose reel. Constantly got to pull on hose to lock in but still wants to rewind. I would return but since ive only made about 15 purchases from vevor they want to charge me SHIPPING ON ANOTHER ITEM AND THIS IS WITH MY HASSLE FREE RETURN Policy I HAVE. BEWARE OF VEVORS FALSE CLAIMS OF RETURNS. THEY WILL CHARGE YOU SHIPPING

Fastners ineffective plastic shields don’t work well

If I could return this, I would. Find a different brand. The threads are poor, the hose is weak, and the retraction method is frustrating. We have two other brands of retractable hoses and both have been great for 4 and 3 years respectively. If this one makes it the season, I will be shocked.

Low water pressure

The good: The overall construction is ok and easy to setup. The bad: The hose is a joke. Compared to a store bought 1/2" garden hose, it's not even close. The internal opening for water flow is maybe 1/4". I know for a fact this hose will not supply enough water for my pressure washer. This is a very disappointing purchase, and I will probably never buy from Vevor again. Lesson learned.

They don’t stand by there warranties. I’ve purchased MULTIPLE things and they never stay by there warranties. My company is done investing money to this company

Would not have done this but the hose reel arrived broken and I have not been able to get the return to work. Please contact me asap

You can't turn this off at the end of the hose with either attachment. The only way to turn the water off is to go to the faucet and turn it off there. The attachments do not have the ability to turn the water off when you are done using it. You have to go to your faucet, turn it off and then retrack the hose. Everything is plastic.