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VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Glass Cover, 9-Pan Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant & Party

Customer Reviews for VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Glass Cover, 9-Pan Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant & Party

9-Pan
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Customer Reviews

3 Out of 5
Based on 182 reviews
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182 Reviews
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eduardo eduardo
necesito devolver
devolver el pedido mediadas muy grandes
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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mr mr
operator
Complete junk. It broke the first day, i was sent parts, fixed it, it broke again. I bought, both were broke within 30 days. Don't waste money on these. waste of time and money.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Jay Jay
Vevor food warmer
Came defective twice😭
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Michele Michele
Consegna sbagliata assistenza assente.
Assurdo che uno non possa ricevere assistenza. Ordine arrivato 2 settimane dopo e soprattutto assistenza assente. La cosa assurda un rimborso parziale di soli 20€. Ridicolo.
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'esperienza logistica insoddisfacente che hai riscontrato. Abbiamo notato questo problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il tuo feedback, che ci aiuta a migliorare i nostri servizi.
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Joshua Yanez Joshua Yanez
Warmer
Product was good while it lasted. It only worked for 4 months and it was not used everyday. We used it about 10 days out of every month. Very disappointed not the first product from Vevor to give out so quick.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Garage Hitollari Foodtruck Garage Hitollari Foodtruck
Sehr geringe Zuverlässigkeit beim Versand
Und als wir dieses Produkt zum zweiten Mal bestellten, wurde es zweimal vom Zoll zurückgeschickt – wer weiß, in welche Region. Wir haben dieses Produkt schon mehrmals gekauft und Sie haben uns den Kaufpreis erstattet, weil es oft nicht verfügbar war. Das ist eine totale Zeitverschwendung für uns, die wir es für unsere Kunden kaufen und montieren müssen.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Es freut uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Sheri Sturm Sheri Sturm
Ms
Stopped working after2 1/2 months. Now getting run around. Don't buy
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Paul Bennett Paul Bennett
Food Warmer
25090300992618539036 The food warmer broken in less than a year. It no longer heat the food. The element burn out. What a waste of money.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JDH JDH
Quit heating after about one month
Is there any kind of warranty on this? Stopped heating after about a month of use.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hazem Eldara Hazem Eldara
Restaurant Manager
Sent to an old address not received
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

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