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VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Glass Cover, 9-Pan Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant & Party

Customer Reviews for VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Glass Cover, 9-Pan Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant & Party

9-Pan

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182 Reviews
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Ben Ben
Lord
3*1/3 Pans
Im sure they are great, but my seem to have shit itself straight away. Possibly my fault, I have bought another one and we will see how it goes.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ROSI ROSI
LEPASTE
LA SPEDIZIONE ERA INCOMPLETA E NONOSTANTE I DIVERSI SOLLECITI NON MI AVETE ANCORA INVIATO GLI ACCESSORI MANCANTI!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Bjørn Tore Dahl Bjørn Tore Dahl
Poor quality. Rusted after 1.st time use
Poor quality. Rusted after 1.st time use 2 Poor quality. Rusted after 1.st time use 2 Poor quality. Rusted after 1.st time use 2
This bain marie rusted in the velding seems after first time use. This will defintly be a leak problem in a short while. Its the same with a heater i bought. Its also rusted sheep and poor metal work.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ngalaken Ngalaken
Chauffe plat
Bonjour Je deploi toute de même le manque de tuyaux pour évacuer l'eau dans le bac et ainsi qu'une répartition uniforme de chaleur pendant le chaud.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement !
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Jessica Jessica
Géante
Géante 2 Géante 2
J'ai acheté cette machine il y a un mois. Chaque fois je l'utilise, elle fuit du côté gauche.
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Lori Harris Lori Harris
Owner
The price was great, the look is ok the cord is to short. But the main defect is it leaks terribly
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sasina Sasina
Sasina
คุณภาพวัสดุไม่ดี
0 people found this helpful
Customer Service Reply: เราได้สร้างเรื่องร้องเรียนเพื่อให้คุณติดตามปัญหาดังกล่าว ทีมสนับสนุนลูกค้าของเราจะติดต่อคุณทางอีเมลและแจ้งความคืบหน้าจนกว่าปัญหาจะได้รับการแก้ไข โปรดตรวจสอบกล่องจดหมายของคุณอย่างสม่ำเสมอเพื่อดูข้อความจากเรา
Mannu Mannu
Dented
Dented 1
Received dented product, tried to contact Vevor several times but of no use. They didn’t return any money and closed the case. VEVOR is doing fraud with customers as they want paypal account to process the refund. What about those customers who don’t have any paypal account. I told them to refund them to the source payment account, first they agreed for partial refund, then they said we can’t do that. We can’t give you any refund. Thay are scammers
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Juli Mick Juli Mick
Manager
We are disappointed. We bought the food warmer before opening weekend of our breakfast buffet and our food did not stay warm. Only a couple pans closest to the heating element would stay warmer but not hot. We had customers complaining that their food was cold. We would like a refund and for someone to call us. I’d like to see other options. Thank you, Juli
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Melissa Melissa
Puente
Work well. But just warm. Not hot
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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