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VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Glass Cover, 9-Pan Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant & Party

Customer Reviews for VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Glass Cover, 9-Pan Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant & Party

9-Pan
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Customer Reviews

3 Out of 5
Based on 182 reviews
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182 Reviews
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Ndeye Ngom Ndeye Ngom
Buyer
The warmth is not that strong.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
je*** je***
It came with a water leak
It works fine and it has a great capacity but mine came with a water leak unfortunately.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jean paul Escobar Jean paul Escobar
una basura todo
una basura todo 1
una basura todo 1 una basura todo 1 una basura todo 1 una basura todo 1
el producto llego golpeado, la caja rota, mal empacado, con rallones, no era lo que pedi, no funciona. en terminos generales una completa basura, y aun asi me contacto con atencion al cliente y no contesta. no compren
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Mohammed Ali Abdo Mohammed Ali Abdo
Rusted eas6
Rusted eas6 1 Rusted eas6 1
Very bad quality. It has been rusted after less than 2 months of usage. NOT RECOMMENDED AT ALL.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
twochicksandahick twochicksandahick
Not reliable
I don’t feel like this is worth the money!!! We bought it for our food truck and it worked for about a month and stopped warming up. We only operate 3 days a week and there is no reason it stopped working. I don’t have time to make repairs so now I just keep everything warm on the flattop in pans of water. It’s not really ideal but it’s what has to be done since a replacement was never offered, just for me to diagnose and repair myself. DO NOT WASTE YOUR MONEY!!!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
Bo*** Bo***
Vraiment de mauvaise qualité
Vraiment de mauvaise qualité. Après seulement 4 mois d'utilisation l'eau fuit par le dessous. Je contacte le sav mais personne ne me répond. Je ne recommande pas du tout
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Benjamin Benjamin
Mauvaise soudure et où étanchéité
La caisse fuit par le dessous, n'est pas étanche. Inutilisable
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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jacismith653 jacismith653
Not all pieces came with it or attached to it.
The little drain faucet knob didn't come on our warmer. The thing that controls the drain.
2 people found this helpful
Customer Service Reply: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
Robert Kahle Robert Kahle
Owner
Junk stoped working the the first day.
1 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
MAFTOOLs MAFTOOLs MAFTOOLs MAFTOOLs
Bad quality, bad customer service
Terrible quality. Leaks water within the 2 weeks of purchasing it. Customer service is terrible to communicate with. They answer you generic answers and are not personable to your issue. They make you jump through so many obsticles just to get an understanding of what your issue is They are definitely using AI customer service.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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