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VEVOR Moonshine Still Distiller 3Gal 11.4L Stainless Steel Water Distiller Copper Tube with Circulating Pump Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Spirits

Customer Reviews for VEVOR Moonshine Still Distiller 3Gal 11.4L Stainless Steel Water Distiller Copper Tube with Circulating Pump Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Spirits

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4 Out of 5
Based on 823 reviews
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823 Reviews
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John Edwards John Edwards
Mr
I wouldn't know how good it is I never received it. For some reason the carrier said it was undeliverable and sent it back to the company. When I contacted vevor I was never told why but they did give me my money back. Never ask me if I wanted a replacement so I don't think I will ever buy from them again
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Renaat Renaat
VEVOR Alcohol Distiller
Omdat ik van mijn voige ketel het deksel kapot heb gemaakt, heb ik, omdat er geen onderdelen apart tekoop zijn een nieuwe distilleerder moeten kopen! ik had bij de vorige distileerder al een revieuw geschreven met een enkele ster, maat dit is verwijderd! bij deze heef ik ook maar een ster, omdat er geen onderdelen apart tekoop zijn.
2 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Het spijt ons zeer om te horen over de problemen die u heeft ondervonden met het product. We hebben een ticket voor u aangemaakt om dit probleem op te lossen. Ons klantenserviceteam neemt via e-mail contact met u op en geeft updates totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Ian Ian
Ian
20 L
What idiots make a still vessel that cannot heat on an induction hotplate. No wonder its so inexpensive. Why not simply use an induction-friendly base or provide an adapter pad? Unimpressed as getting a suitable pad was a time consuming problem in a country town.
1 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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