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VEVOR Moonshine Still Distiller 3Gal 11.4L Stainless Steel Water Distiller Copper Tube with Circulating Pump Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Spirits

Customer Reviews for VEVOR Moonshine Still Distiller 3Gal 11.4L Stainless Steel Water Distiller Copper Tube with Circulating Pump Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Spirits

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Customer Reviews

4 Out of 5
Based on 823 reviews
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823 Reviews
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Mike Mike
You get what you pay for but its a good place to wet your toes in the craft
Thermometer was defective and I had to replace it with one from another company, and the air lock bubbler was broken out of the box, but Vevor did refund a part of the cost of the still due to it. It does distill as advertised and for the price it will get you started, so if your looking to just dip your toe in distilling to see if its a hobby for you or not this might be a good place to start.
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Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Michael Jessen Michael Jessen
Destilliergerät 30 l
Das gerät ist in Ordnung und funktioniert aber 30 Liter ist für mich zu viel und zu groß man braucht ein Gas Brenner dafür was mehr kosten und Anschaffung bedeutet
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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lepiller lepiller
première commande
état du carton impécable
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Chris Chris
Human
Works as it should .. cooling coil is not big enough to keep up
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Gerhard Gerhard
Kein
Borhrungen für Die Wellrohr Verschraubung haben nicht gepasst. Schnapp Verschlüsse passen teilweise nich ! Das Bodenblech ist zu dünn verformt sich, Maische brennt am Boden leicht an. Sehr schwer zu reinigen. Ansonsten tut es
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Enno Enno
Enno
Alles gut bis auf die Beschreibung. Die Bilder sind sehr unscharf und der Text ist nur auf englisch.
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Nochmals vielen Dank für Ihren wertvollen Beitrag!
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Jari Mattila Jari Mattila
Mr.
Hmmm. More like a toy. Good quality, but not for serious use. I ordered one but hot. 2. So I have to pay for too… My last orddr from Vevor.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Courderot Courderot
Avis
Bon produit, mais pas de notice en français , ce qui est très dommage et pas normal. D'après la loi , tout objet vendu en France doit avoir une notice en français . C'est très dommage !!!
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Bobb Bobb
Herr
Das Material müsste dicker sein sobald es einmal mit Gas benutzt wird, springt der Topf auf einem Elektroherd. Die Leitungen sollten nicht Mundharmonika ehnlich sein oder geriffelt
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen! Sie können sich auch gerne an unseren Live-Chat oder unseren E-Mail-Kundensupport wenden, um Hilfe zu erhalten!
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Patrick Woodruff Patrick Woodruff
Poor Instructions
20 L
Instructions are vague. I have parts in the box that are not mentioned in the instruction manual, so I have no idea what they are for or what to do with them. There's a short copper tubing and a short plastic one, what are they for? The rubber gasket I'm assuming goes around the thumper keg, but it doesn't fit, no mention of it in the instruction manual. The manual speaks mostly on how to make moonshine, not on how to assemble the distiller. I only bought it to distill water. You'd think they would have a video on youtube but there is none. I will try my best to put this all together. Wish me luck!
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Vevor Customer: Dear customer, Thanks for your message and sorry about the inconvenience caused. We would like to offer you the best service here. If you have any questions later, please kindly send e-mail to service@vevor.com with your order number and the related photos or video to show the issue clearly please? Then we will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team

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