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VEVOR Moonshine Still Distiller 3Gal 11.4L Stainless Steel Water Distiller Copper Tube with Circulating Pump Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Spirits

Customer Reviews for VEVOR Moonshine Still Distiller 3Gal 11.4L Stainless Steel Water Distiller Copper Tube with Circulating Pump Home Brewing Kit Build-in Thermometer for DIY Whisky Wine Brandy Spirits

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Customer Reviews

4 Out of 5
Based on 823 reviews
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Jvanboe Jvanboe
If you pay peanuts .....
If you pay peanuts ..... 2
Cheap distillation set, more-or-less ok. One evident issue. The kettle is advertised as being fit for an induction plate. However the bottom of the kettle is not flat (!) and really thin. Hence heating on an induction plate does not really work.
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Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to check it with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
Sandra Mackinnon Sandra Mackinnon
Ms
Never used it as one of the latches fell off during assembly and now there is no way to lock lid in place
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jessica schrondweiler Jessica schrondweiler
Étanchéité joint trop fin
Le couvercle n'est pas suffisamment étanche pour retenir la vapeur .
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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noel noel
commande incomplète
Commande incomplète, il manque un raccord et malgré mes relance le service client me ballade. les dimensions des raccords ne sont pas compatibles avec nos normes EU , ça ressemble à du 3/8 mais ce n'est pas du 3/8 ème. pour le moment trés décu de VEVOR.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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michael o sullivan michael o sullivan
mr
I was dissapointed with all the pipe joints with the rubber in them they all leaked.. the more you tighten them the worse they leaked
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Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Billy Griffey Billy Griffey
Warped lid
Lid was warped, un usable, was reimbursed 22$ out of 75$.. have purchased 5 stills, only 3 were usable, was sent a replacement on 1, but was told it was my loss on the second
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Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Gerick Gerick
Herr
An sich eine super Sache. Leider ist ein Anschluss undicht und nicht dicht zu bekommen... Desweiteren verzeiht sich der Topf durch eine Induktionsplatte. Bevor ich diese nutzte fragte ich bei bevor nach ob dies möglich sein, mir wurde versichert das man Induktion nutzen kann..
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Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Van Buren Van Buren
distillateur perdu lors de la livraison
Je n'ai jamais reçu le distillateur, Il est arrivé à la plateforme de Brive et a été porté disparu. Vevor l'a remboursé après quelques temps
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Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Ruben Cuerda jaen Ruben Cuerda jaen
No válido para vitro
No vale para.vitro tiembla en el momento que coge temperatura
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Customer Service Reply: Hola, lamentamos mucho que nuestro producto te haya causado problemas. Entendemos perfectamente lo frustrante que puede ser un fallo durante el uso. ¡Queremos solucionarlo cuanto antes!
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Amir Amir
VEVOR distillery
VEVOR distillery 1 VEVOR distillery 1
Not worth it used it 2 times theres pin hole under pot from high heat used electric stove top burned threw metal too thin
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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