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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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Nolberto Figueredo Nolberto Figueredo
Low quality
I bought this equipment, it comes with many things but it's too heavy, although it has a harness to attach it to the body, it still becomes uncomfortable and has been a huge problem when trying to return it, even though I haven't used it, it's still in its box. Very disappointed with Vevor, I don't think I'll ever buy anything there again. When you don't want something, you just make the return and there's no need to give so many explanations or wait more than 5 days, and they still say they are resolving the case.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Juan Robert Bosquez Juan Robert Bosquez
6 in 1 63cc
Had mine for 2 months, already burnt out.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gaétan Guillotte Gaétan Guillotte
Service zéro
Depuis plus d une semaine que j’attends pour une bolt après le coupe herbe aucune nouvelle la seule chose qu’on me dit vous êtes en priorité de la foutaise jai pris garantie prolongée pour ne pas avoir de problème et aucun serve votre part je veux me faire rembourser j le coupe herbe ne fonctionne pas si jai pas la bolt très très très déçu du service
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Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Joseph Drake Joseph Drake
DO NOT BUY !
Bought the 63cc 6 in 1. I assembled the trimmer, mixed the proper ratio of fuel/ oil and went to start it. It pulled like a damn tug of war. It came out about half way then tried to start. Pulled again and same thing the cord pulled halfway out, released and tried to start. I am a 250 male and I’m telling you, it wore me out ! There is no way my wife or many other females would be able to start this. It feels as if it’s hydro-locked or timing is wrong or there is some other mechanical issue. It runs but my god it’s extremely difficult to pull. It pulls halfway out without sounding like it’s turning the engine over then snaps loose and attempts to start. I used the stringer, edger for a bit thinking maybe a “ break in period would help. It did not. I made a ticket and asked if I could just replace the head to save shipping cost. They wanted pictures or video. I had my wife video me and attempted to add the video but it was either too large or wrong format. I used the video exchange program and converted the video and attached it in my ticket. Now there is no word back from them. I sent a follow up saying I’m waiting on a response and still nothing. I will never trust vevor again !
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Amélie Amélie
Lanceur
Lanceur HS au bout de 2 utisations, pas de réponse concernant les pièces de rechanges
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Derick Marchuk Derick Marchuk
Lawnlegend/ Owner operator
This was the only combo until that offered the lawn Edger, not sure why because it does not have enough power to the the Edger or the chain saw attachment. This Edger needs the bigger Cc unit to run it properly. Not happy at all really.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ronald Ronald
Bad clippers
Contact company. No response brand new used clippers 30 seconds they locked up. They will not stand behind it. So now I got garbage to toss out. Thanks
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gavin Gavin
Quality is garbage
It's all cheap plastic, not worth the price. Choke switch broke after a single use.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt Matt
Mr
Starter broke after about six times of use. No reply from customer service on return. Recommend you do not purchase awkward to change implements.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
MANUEL MANUEL
herramientas multicorte
malhttps://www.vevor.es/cortasetos-c_12670/vevor-6-en-1-cortasetos-de-gas-33-cc-herramientas-de-corte-de-arbustos-0-8-l-p_010445853678 pues manual de instrucciones no esta en español.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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