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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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Ror Ror
mediocre quality and usability
The unit arrived in a box with minimal internal foam packaging. The foam was all broken and parts were loose in the box. It did arrive with all included parts. While assembling, I noticed the chain oil adjustment screw on the pole saw was not installed properly. Off to contact support. They agreed to send a replacement, which took an additional 4 weeks. I still had not put gas in the head unit and I had to wait another month. As others have said, inserting attachments to the head unit is finicky with a little pop-in/pop-out bit that must align perfectly. And don't get me started on the location of the on/off switch. Trust others that have mentioned it. It will cause you to swear and curse and hate the machine. You definitely get what you pay for quality-wise.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Dj Dj
Lourd mais fait le travail
Pour le prix fais le boulot
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Arnaud Arnaud
Manuel en anglais et découverte du poid exceptionnel de l'outil
J'ai étudié le manuel dont les termes sont assez spécifiques et bien que je sois bilingue, cela reste compliqué... Je n'arrive pas à monter les rallonges et les axes centraux d'entraînement moteur glissent, je suis allé consulter Utube pour plus d'info et mon impression d'avoir fait un mauvais achat est confirmée dans une démo...
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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David David
CARLO
Bonjour, Sur cet outil de coupe multifonction, le taille haie coupe vraiment tres tres mal. l'outil d'une manière général est lourd, mais en plus, le fait qu'il ne coupe pas, rend son utilisation vraiment pénible voir impossible pour des travaux en hauteur
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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cassy cassy
owner of secret gardens landscaping
owner of secret gardens landscaping 1 owner of secret gardens landscaping 1
unfortunately I can't say if it works good because it came to me broken, the fuel filter case is made of absolute cheap plastic that was snapped right off. I've been trying to get a part or refund from this company since the day I got it and I've got nothing but back and forth nonsense from them with no actual help. I will not be buying anything from them againgain i
8 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Luke b Luke b
Piece of garbage.
Piece of garbage.  1
Clutch gave out within 30 minutes of use. Gear oil everywhere. Blade will bot rotate fully. When it does, it stopps 9n the smallest bunch of grass. Finally, it completely left the chat and blew out. Opened the box, the heat shield was snapped off. Its just more chineese garbage.wish i didn't waste money on this thing. ITS A SCAM.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Shawn Wells Shawn Wells
Gas tank arrived busted.
Gas tank arrived busted.  1
Gas tank arrived busted and gas pours out.
1 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jamal Asif Jamal Asif
Not worth it
Waited 10 days to arrive and now not able to attach the weed wacker rod. It does not fit into the pin as explained the user guide. Haven't gone further with the product where I can use the product so be cautious while spe ding money on thia product
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Scott Dudley Scott Dudley
Price doesn’t matter if product does work
I followed all instructions. I am very familiar with 2 strokes, chainsaws, dirt bikes etc. The unit started as it should. Used it for 10 minutes and it quit while using it. Won’t restart. I should have read the other 1 star reviews. It’s obviously a hit and miss product. I contacted Customer Service and described in detail the failure. All they said was, send us a video. A video of it not starting, what ever for? None the less I sent it. Ine would think after all the complaints like mine, they would have figured it out…nothing yet.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Damir Mulalic Damir Mulalic
Boss
Trimmer was extremely easy to set up and the quality seems decent. Too bad the engine is worth nothing and wouldn't work for more than 40 seconds before stopping. Customer service offered 50% of my money back to take it to somebody and fix it. I am mechanically inclined and still couldn't figure it out so 50% was not worth it. (Got me thinking this is the whole point of selling a motor that doesnt work... at least they have a chance to keep 50% of the money i spent) I asked if I could get another motor and they said they were out of stock even though I could order it online and still can. So now I have a useless trimmer with a bunch of great looking attachments that doesn't do a damn thing. Really wish I got to use this thing because the price is excellent but I guess you get what you pay for. In the end they did give me 100% of my money back but I really wish i could have got a new motor instead
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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