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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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Zach Zach
Garbage
No part of it will assemble, holes drilled in the wrong spots. Instruction Manuel is useless and horribly written. Want to find the order number so I can return it but of course they make that impossible, every time I click on the order for the number it just takes me to the page to buy another one of these pieces of junk
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Blevan Blevan
VEVOR 52CC 6-in-1 Multi-Functional Trimming Tools
Fell apart after a few uses
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Chad Hutchison Chad Hutchison
N/A
I used this twice to cut hedges.. it used so much fuel. I used a full tank on three hedges. A set screw was loose and bent so the articulating hedge trimmer attachment doesn’t articulate fully. The fuel tank cap leaks. It doesn’t self align properly and tighten to prevent leaking. I’ll be seeking a refund or replacement.?
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Pissed off customer Pissed off customer
Underpowered P.O.S.!
Grossly underpowered and this company pulled a bait and switch on me. I went online to order the biggest one that had the 62 cc cause I knew I needed something bigger and then I went down through the menu option on their ad that showed the 62 cc and I clicked on it and they charged me for the 62 cc they’re jacked up website still showed it as the 26 cc that was in the header for the ad but I had clicked onto the larger one the 62 cc these bait and switch bastards refused to return it. They did send me 60 bucks back the difference between the price of the one they charged me for versus the one they sent me but refused to return it so now I’m sitting here with a piece of shit weedeater that isn’t worth a damn. You can’t trim shit with it. You can’t use the hedge trimmers cause I barely cut even the sawblade they send won’t cut through anything because the damn thing just stalls out you could sit there on a quarter inch thick weed and grind away on it for 10 minutes before it’ll cut through anything because it drops the RPMs down to nothing cause it’s grossly underpowered do not trust these people do not buy from these people. Now let’s see how long it’ll take them and how often I will have to keep on trying to post a review because they’re blocking bad reviews on their garbage products.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Darren Darren
Mr
Gear coming from the engine stripped out on the 2nd use very disappointed in this product. Don't think ill buy any more products from here.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Michael Clay Michael Clay
Home Gardner-yard maintenance
I bought the 6 in 1 multi hedge trimmer. It cold started the first initial time and even had a warm start. However, after mowing the lawn, I went to do another cold start and it won't start. There IS NOT a direct number to technical support. I had to call the refund replace number and they wrote up a technical request and said the person would call me in a couple of hours. It has been 7 hours with no response.
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Durgesh Durgesh
Absolute trash
This company appears to be reselling low-quality, generic products under their own branding. I purchased a trimming tool that came with six attachments, and right out of the box, two of them wouldn’t even connect properly—completely unusable. On top of that, the engine is unreliable and keeps shutting off every few minutes, making it frustrating and impractical to use for even basic tasks. I reached out to customer service to request a return, but instead of resolving the issue, they’ve been unresponsive and continue to make excuses to avoid honoring the request. Overall, this has been a very disappointing experience. Poor product quality combined with lack of proper customer support makes this a purchase I strongly regret. I would not recommend this company to anyone.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Charles Charles
Owner/operator
Quality is trash. None of the attatchments lock into place as the holes are not drillednin the correct place. Getting assistance with this issue has been a grueling experience. This equipment not being to snuff is costing me money. And the "customer service team" is non existent. I get generic replies and told I'd have to wait ANOTHER 24- 48 hours to get help with thisnpiss.poor quality assurance issue.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chris Bennett Chris Bennett
Missing pieces and motor won’t start.
Added 40-1 fuel like it says and the motor won’t run at all. I’ve been in the industry for 15 years so I know my way around small engines and how to run them. Not sure the issue but it doesn’t work. And it’s missing the bush trimmer attachment.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sven Stevens Sven Stevens
Rommel
Werkt totaal niet, is zelfs niet in dienst te nemen. Dikke rommel, verdoe alsjeblieft je geld hier niet aan. Het heeft zelfs nooit één keertje gewerkt
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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