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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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Chad McConnell Chad McConnell
Homeowner
Homeowner  1
Review is for 26cc 2 stroke gas hedge trimmer. Sprays gas everywhere! Bought new. Started right up out of the box. Works properly but gas sprays everywhere from vent on top of cap. Unsafe to use. Awaiting response from Vevor
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Terryy Terryy
Not good customer Sevice
Not good customer Sevice 1 Not good customer Sevice 1
I purchased this. I use it twice the spring mechanism that holds the attachments on broke. I opened the claim with VEVOR I was completely ignored in my claim was settled in an email with no replacement or no replacement part. now I’m stuck with this tool that I can’t put attachments on because of this faulty spring that doesn’t hold them on..not good business
4 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lukus Lukus
Mr
Mr 1
I will need refund for chainsaw i bought, there is no chain size that will fit, even the 20" chain don't fit, now I'm stuck and it is useless without working. 20" chain buy from store don't fit and 18" too don't fit
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Giannis M Giannis M
Broken from the factory
Broken from the factory  1 Broken from the factory  1
I just unpacked my parcel and it actually delivered to me broken but not from the transport but from the factory. If I knew the manufacturer was from Italy I’d never order it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Francisco Javier Yristan Osta Francisco Javier Yristan Osta
Sobre el mensaje de haber recibido la mercancía cuando no fue asi
Sobre el mensaje de haber recibido la mercancía cuando no fue asi 1 Sobre el mensaje de haber recibido la mercancía cuando no fue asi 1
Me pone que recibí el pedido y yo no recibí nada ni ningún aviso al respecto , primero se me comunica que fue enviado y después que lo recibí cuando no es cierto si esto sigue así iniciaré acciones legales un saludo
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Walter Walter
Defective out of the box
Defective out of the box 1
Just got the unit in. Went through every piece. The cup that holds the integral weed wipper and blades in place was egged in 2 spots. Box appeared in good shape so damage happened during packaging. Waited for this unit for awhile and extremely disappointed to send it back as they are sold out. Pissed actually.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
débrousailleuse débrousailleuse
débrou
débrou 1
débrousailleuse pas très robuste produit de chine , les tuyaux d'essence pas bien fixé
0 people found this helpful
Customer Service Reply: Nous avons reçu votre ticket concernant ce problème. Notre équipe de support client suivra votre problème dans les 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez garder un œil sur les réponses aux tickets et les notifications par e-mail.
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Kevin Kevin
Want start
Want start 1 Want start 1 Want start 1 Want start 1 Want start 1
Vevor weedeater chainsaw attachment machine want start at all. Following all instructions. Prime as instructed.....................
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Darin Darin
DO NOT BUY!!! RUN FROM THIS PRODUCT!!!
DO NOT BUY!!! RUN FROM THIS PRODUCT!!!  1 DO NOT BUY!!! RUN FROM THIS PRODUCT!!!  1
Absolute effing garbage. It's been nothing but problems and a headache for me. Instruction manual doesn't even match the product I received. Fortunately, there are enough videos online to help troubleshoot. Used the trimmer once in grass, ONCE, and the base next and warped. I got it started 3 times and then it would never start again no matter what I did. Hi on marketplace and get a used quality trimmer/brush cutter etc. DO NOT BUY THIS!!
5 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shehan Muthugala Shehan Muthugala
Cheap built and damaged products !!
Cheap built and damaged products !!  1
My first product ordered and DO NOT BUY !! The product came faulty and when I tried to contact customer support, it was a disaster!! Basically, do not buy any VEVOR product because the built quality is bad and no customer support !
3 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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