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VEVOR Storage Shelves, 907 kg, 5 Tier Heavy Duty Garage Shelving, 406.4 x 914.4 x 1828.8 mm Adjustable Metal Shelves for Industrial Shelving Unit Utility Shelf, for Kitchen, Warehouse, Basement, Black

Customer Reviews for VEVOR Storage Shelves, 907 kg, 5 Tier Heavy Duty Garage Shelving, 406.4 x 914.4 x 1828.8 mm Adjustable Metal Shelves for Industrial Shelving Unit Utility Shelf, for Kitchen, Warehouse, Basement, Black

914 x 406 x 1829 mm

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Kb Kb
2 took weeks to arrive one never showed up
1524 x 610 x 1981 mm
The shelves themselves are great . They're sturdy and easy to assemble . I would give the shelves 4.5 stars however it's the entire process that was an issue . After purchasing 3 shelves with an expected delivery date of about 5 days ... I got message after message about delays and then conflicting messages about it shipping then not shipping then more delays after about 2 weeks 2 shelves showed up the third kept showing the same issues . Eventually the 3rd shelf cancelled which was frustrating because I purchased them during a sale . I then had to purchase another brand at regular higher price . So I'm happy with the product but I will avoid this company in the future due to logistics
0 people found this helpful
Josie Josie
Malleable exterior posts
1016 x 508 x 1524 mm
The outer posts are malleable and of soft metal so not ideal; cost is high for quality of shelf No comparison to Husky or Whelan shelves which cost more but have a great warranty and are durable
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Mat Mat
Holds weight, but pretty cheap
1524 x 610 x 1981 mm
Ordered two for garage storage. One set was missing the connection brackets for stacking so I had to use one as a lower, side by side shelf. Good size for the price, but definitely made cheaply as it's fairly flimsy. Corner cap pieces pop off regularly.
0 people found this helpful
Eric Escobar Eric Escobar
Damage in Transport
Damage in Transport 2 Damage in Transport 2
Il bought this item with the warranty . Never had a call back on my request. Dont buy the warranty.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ferreira Ferreira
ÉTAGÈRES PAS CONFORME A DESCRIPTIONS ET SERVICE CLIENT NULLE
914 x 406 x 1829 mm
J’ai acheté des étagères pour environ 1 400 € car elles étaient annoncées comme pouvant supporter une charge importante. Après le montage, je les ai trouvées peu stables et la qualité ne correspondait pas à mes attentes. Depuis plus de deux semaines, j’échange avec le service client. J’ai reçu plusieurs réponses contradictoires : destruction du produit, retour à mes frais avec remboursement ultérieur, puis nouvelles demandes. À ce jour, aucune solution simple n’a été mise en place pour récupérer des étagères de 200 kg. Je trouve le service après-vente très décevant. Pour un produit aussi lourd et encombrant, je m’attendais à ce que le vendeur organise directement la collecte ou propose une solution de retour réellement adaptée. Très mauvaise expérience avec le service client. Je ne recommande pas.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Mike Mike
Owner
Pretty light duty. Can but much larger heavier duty ones from Costco for the same price. I’m sure would will work fine but it’s not the one you think everyone has in their garage it’s much lighter duty
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
SKilpatrick SKilpatrick
Business Owner
914 x 406 x 1829 mm
When I received the item, I opened the box and started putting the shelves together. During this I noticed I had not received one of the upright post. Filled a ticket and was informed they could not get one out from China warehouse cause it was their holiday and wouldn't be open for another three weeks. I went ahead and ordered another set and was no issues. Good quality and decent shipping time. But the upright post from the original order never arrived. I received a message that they could refund $25 and I could try and locate one locally. I'm a business owner and do not have time to be trying to find a simple piece that should have been able to be handled getting me one easily.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Vanessa Bailey Vanessa Bailey
Storage shelves
914 x 406 x 1829 mm
Can’t use they didn’t send a part to build top shelf 😡
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
KB KB
Missing two pieces and customer service is awful
1524 x 610 x 1981 mm
Missing two pieces and customer service is awful 1 Missing two pieces and customer service is awful 1
I’ve bought several and the shelves once assembled are great. I had a box miss one of the vertical support connectors and one of the vertical uprights was the wrong size. Trying to resolve this simple issue through customer service is the hardest most frustrating thing. We can catch rockets that launch satellites into space on floating docks and robotic arms but can’t ship replacement parts within 2 weeks. And as of this review I’m still waiting. There is a reason why these are so cheap. Buy from a local store that can take the return and exchange. This is a nightmare
7 people found this helpful
Mark Lungwitz Mark Lungwitz
Overpriced
1016 x 508 x 1524 mm
There's absolutely no way that I would ever put $2,400 lb as they say it's rated for built flimsy and overpriced
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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