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VEVOR Storage Shelves, 907 kg, 5 Tier Heavy Duty Garage Shelving, 406.4 x 914.4 x 1828.8 mm Adjustable Metal Shelves for Industrial Shelving Unit Utility Shelf, for Kitchen, Warehouse, Basement, Black

Customer Reviews for VEVOR Storage Shelves, 907 kg, 5 Tier Heavy Duty Garage Shelving, 406.4 x 914.4 x 1828.8 mm Adjustable Metal Shelves for Industrial Shelving Unit Utility Shelf, for Kitchen, Warehouse, Basement, Black

914 x 406 x 1829 mm

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SKilpatrick SKilpatrick
Business Owner
914 x 406 x 1829 mm
When I received the item, I opened the box and started putting the shelves together. During this I noticed I had not received one of the upright post. Filled a ticket and was informed they could not get one out from China warehouse cause it was their holiday and wouldn't be open for another three weeks. I went ahead and ordered another set and was no issues. Good quality and decent shipping time. But the upright post from the original order never arrived. I received a message that they could refund $25 and I could try and locate one locally. I'm a business owner and do not have time to be trying to find a simple piece that should have been able to be handled getting me one easily.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Vanessa Bailey Vanessa Bailey
Storage shelves
914 x 406 x 1829 mm
Can’t use they didn’t send a part to build top shelf 😡
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!

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