Customer Reviews for VEVOR Commercial Frozen Drink Maker, 15Lx2 Double Tank Slushy Machine, 120 Cups Stainless Steel Margarita Smoothie Frozen Drink Machine, Slushie Maker for Home Party Restaurants Cafe Bars

I ordered a slushie machine from VEVOR in March 2026. After placing the order, the FedEx tracking number never updated beyond “Label Created,” and the package was never delivered. I contacted customer support multiple times and opened support tickets. Each time, I was told that the delivery had exceeded the shipment window and that I would be issued a refund. Despite these assurances, several months have passed and I have received neither the slushie machine nor the promised refund. The most frustrating part has been the lack of follow-through. While support acknowledged the issue and agreed that a refund was warranted, the refund was never processed, and I have been unable to get a meaningful resolution. Based on my experience, I would be very cautious about ordering from this company. I paid for a product that never arrived and was promised a refund that I still have not received.

Unless you have money to thru a way don’t buy this peice of scrap one month of use half ass working now 2 of three bowls stop working And their service department is not with a damn I’m pissed

Does not work good for smoothies! Very hard to regulate between liquid and frozen. As we've had this to long to return it we will probably just keep it and serve cold drinks through it.

They do not last if you are thinking of using them for long periods of time! The gears and compressors break

This machine arrived in good shape. We had high hopes for this machine but out of the box it has an issue with throwing an error code, beeping and shutting off on the 1st 15l tank the other 2 work fine this machine makes 3 different slushie flavors at once but only 2 of them works. I've contacted them about this item and received no help at all.

The sluhsie makers it’s been a few days since I’ve started using the machine and the temperature doesn’t stay constant and there is als no manual that came with it and I tried to contact vevor but still haven’t had no reply. It didn’t make the slushie in the good consantsiy that it should.

Do dziś nie otrzymaliśmy faktury za ten zakup ponadto urządzenie jest uszkodzone gdzie je mamy reklamować ?

Machine komt plakkerig vies en met schade aan,overduidelijk geen nieuw product maar kennelijk een retour.jammer had hem dringend nodig maar weiger te betalen voor deze rommel

Does not work rite do not but it trying to my best to work but I trying for weeks still not working

Slushmachine deed het niet na dagen/weken via de mail contact eindelijk geld terug gekregen