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VEVOR Commercial Frozen Drink Maker, 15Lx2 Double Tank Slushy Machine, 120 Cups Stainless Steel Margarita Smoothie Frozen Drink Machine, Slushie Maker for Home Party Restaurants Cafe Bars

Customer Reviews for VEVOR Commercial Frozen Drink Maker, 15Lx2 Double Tank Slushy Machine, 120 Cups Stainless Steel Margarita Smoothie Frozen Drink Machine, Slushie Maker for Home Party Restaurants Cafe Bars

2x15 L

Customer Reviews

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198 Reviews
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Raul Correa Raul Correa
Owner
Bought it i had it for about 3 weeks in the box where waiting to open up our new location got it unpacked plugged in it cools but doesn't freeze we double ck everything all the settings
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
fountainparkbp fountainparkbp
Don’t buy
It’s bad. Won’t freeze or slush. If slushing and won’t come out.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
jaswinder singh jaswinder singh
I been sending the repair request been few months now reply
This machine is leaking and not freezing
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ash Ash
SLUSH MACHINE 2X15L
SLUSH MACHINE 2X15L 2
It was a great idea but after getting the unit, I immediately had problems. First, it has a like 1.5HP single compressor and a low powered converter. 1 compressor that freezes both tanks. The problem is that that the start up rampage gets stupid high, like 50-60amps for like 3 seconds to jus roll over. This is far beyond the capacity of most wall plugs. My 3800watt generator cant even run it independently with out kicking on the start up. Realizing the problem, I grabbed a SPP6 capacitor to boost the ampage going into start up and it still is not enough. Was thinking about trying an SPP8 but really, this unit is already a big waste of my money and has been continuously fickle at best. WOULDNT RECOMEND TO MY ENEMY.
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Do*** Do***
Died and leaked everywhere in 1 week
Died 1 week after setup
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
mike mike
Issues Unresolved
This product was purchased approximately 1 year ago. It stopped working, leaking oil and making loud grinding noises several weeks ago while it was still under warrantee. I have been trying to resolve the issue with Vevor, but they closed the ticket after saying I was unresponsive to a troubleshooting video they supposedly sent. I later found the video in spam but in a format that required me to purchase and download software to see it. I am very disappointed. It does not seem it should be my responsibility to troubleshoot the unit after sending them detailed information about the problem.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Hi*** Hi***
Poorly made
Not a solid machine the lights stop working after 2 days
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ay*** ay***
non funziona bene
artivata macchina non ruschito fare ne anche una volta sorbetto provato tutto fao schuma none possibile 870€ pagato nuova una cosa cosi non va bene poi dentro sorbetto divebta piano piano nero
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione e siamo in contatto con te per risolvere il problema. Al momento ti stiamo chiedendo informazioni dettagliate via e-mail per poterlo risolvere e siamo in attesa di una tua risposta. Ti assicuriamo che ti seguiremo fino alla completa risoluzione del problema: controlla le risposte alla tua segnalazione e le notifiche via e-mail.
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Angela Zimmerman Angela Zimmerman
Not happy
not the quality I expected. They outside builds ups with ice the product does not freeze well, have to constantly keep watch on product inside
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Noel Hughes Noel Hughes
Boats
Boats are very slow. Can barely get up on the plane with full charged batteries.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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