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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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ma*** ma***
Waste of time and money
This machine is a total rip off and the customer service is terrible. After using my brand new 6-1 trimmer for less than 30mins total run time it crapped out. Now I am waiting 2 weeks to receive a new part only to discover the problem ran deeper. I have work to be done and this company is not forthcoming Recoil starter all of a sudden blew up within seconds of starting it. There is no way to contact customer service to get help. You must wait to discourse with a BOT and let them decide if they will help you out. If you want to just throw away your money, I recommend this product very highly
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Trash Trash
12
This product is very cheap and like junk ..very tough to put together with lots of parts ..does not work very well ..do not recommend this or any products from this company
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ghennadii Ghennadii
По лр
Воздушный корау говно,нижняя штанга труба говно
1 people found this helpful
Customer Service Reply: Мы создали для вас заявку, чтобы отслеживать решение этой проблемы. Наша служба поддержки свяжется с вами по электронной почте и будет предоставлять обновления до тех пор, пока проблема не будет решена. Пожалуйста, проверяйте свою почту в ближайшее время.
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Islandguy53 Islandguy53
Buy name brand
Terrible nothing but problems from day one. Broke the pull starter not even a tank of gas though it and now backfires and dies.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Matt Matt
Sent missing Parts, Support not responding
Hedge trimmer came missing bolts so I cannot attach it. Sent a support request over a week ago with pictures and no response.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
An*** An***
Bulky
This item is really bulky and heavy comparing to other machines. The motor sounds weird and the trimmer part is so complicated to install new line. I wasn’t happy with this product at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
mr.lemire mr.lemire
Nul
Nul commande passée et perdue
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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anthony.spatico anthony.spatico
Pas concluant du tout
Bonjour, j'ai bien reçu mon article, mais TRES DÉÇUE En premier lieux comme je l'avais lus avant la notice n'est pas en Français! Ils pourraient faire l'effort même s'ils l envoient si nous le demandons. Je n'ai pas essayé le coupe bordure n'y la tronçonneuse trop fin et oui vue le prix c'est vraiment gadget! Trop peur que ça me casse au visage! Le taille haie que je viens d utiliser est vraiment pas top du tout il fera l'affaire pour la hauteur mais je vais y passer du temps! J'ai un taille haie styll rien à voir! Bref je vous déconseille vraiment cet achat ... Se sera pour moi le premier et dernier achat chez Vevor je pense!
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Barry Gregory Barry Gregory
Owner
Don't recommend this weed eater . The cheaper ones come with a extension pole , this 63cc doesn't they say & they want sell you one . It's worthless without the extension pole . Can't figure why they would sell the cheaper ones with the pole & this more powerful one without one doesn't make sense. Also want sell you one really doesn't make sense, I buy alot of products straight from Vevor but if they want sell you parts for them this will be my last purchase from them
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have replied to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dwayne Martin Dwayne Martin
Owner
I’ve purchased many things through vevor over the last few years and have always been satisfied. However, this particular unit is complete junk came in a damaged box with damaged internal parts
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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