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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

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Customer Reviews

3 Out of 5
Based on 1390 reviews
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1390 Reviews
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not happy not happy
disappointed customer
I ordered the trimmer was notified the next day it was shipped after waiting for 3 weeks I was told it went missing and was vevor was giving me a refund ??????? after two weeks I received refund I still don't know what happened.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Andrew Andrew
Junk
This lasted about 20 minutes before something broke.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Mark Mark
Owner
Garbage waited3 weeks to get a reply on a missing part and i have to go source it!!!!!!
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
John Henry John Henry
Bad product
Had to trash the product motor went within a month
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Falah Falah
Mr.
Very bad quality broke down within a week
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lawrence Harnois Jr Lawrence Harnois Jr
Unsatisfied customer (Tool died after an hour of use)
I have multiple sthil, Husqvarna trimmers, weedwackers, pull saws... Decided to give vevor a GO, Nope thing killed its self after an hour of use hedge trimming.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Kawal Kawal
Broke in first use
Broke at fort cut
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eric Thiboutot Eric Thiboutot
Demande de remboursement
J'avais demandé de ne pas envoyer cet item.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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TexasTrimmer TexasTrimmer
Waiting for Service Response
Received and components, except PPE, seemed of good quality. Used once with hedge trimmer. 3 months later tried to start. Woudn't start. Went through diagnostic routines from manual. Indication is that it is a bad magneto module. After going through a less than logical (and not easy to find) process to write a service ticket, and getting a request for a picture/video, I'm waiting for disposition. Request for picture/video is odd. It won't start. Picture cant show anything and I'm alone so I'm not going to hire a cameraman to film me trying to start the trimmer and it not starting. Concerned as reviews for Vevor customer service don't seem too good.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
M.M M.M
.....
Artikel kam an mit luftfilter Gehäuse Beschädigung Wahr einfach im Karton rein geworfen und nixht richtig verpackt Kundenservice reagiert nicht
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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