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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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Benjamin Quinones Jr Benjamin Quinones Jr
Buyer
Works pretty good just too heavy even with the harness
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Garry Garry
Customer
Very powerful and runs great. However I was missing some hardware to assemble. Also gaurd for the string trimmer is very weak and broke.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robby Robby
Mr
Took about 2 hours just to install the faulty handle . Had buyers remorse 3 hours into assembly. . Asked for a refund and it took two weeks for them to reply with an email saying they would refund me half of the cost even after admitting that the product had defects . Took another two weeks to get a full refund response. Spend the extra $75 and buy a reputable brand . Customer service is an absolute joke.
1 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Desbrozadora Desbrozadora
Faltan insttucciones
Pues el envío llegó bien pero nos va a llevar tiempo probarlo. Nunca hemos usado esta herramienta y las Instrucciones NO ESTAN EN ESPAÑOL
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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brian brian
norton
release pins difficult to use, shaft alignment a stab in the dark?
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Paul Paul
Trimmer
Only used Trimmer one time and the end that locks in the engine got torn up, would like to speak to somone about this matter.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rick varin Rick varin
Purchaser
Already broke the string trimmer head. Seems impossible to get replacement parts. Not cool.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David strickland David strickland
63 cc trimmer
Great product, couple things I thought it came with a extension for pole saw did not, the polw saw a little short. Do not like the starting mechanisms
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Fergal Fergal
Mr
I am very surprised by how well the engine performs for the price. Starts extremely easy first pull. The kill switch is in a bad position and very easy to accidentally turn off. I have done a lot of work with the hedge cutter and strimmer and it works well. However the hedge cutter broke, possibly a gear in the hedgecutter. Hopefully you can send me a replacement part. Very happy with the tool other than that.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Bruce Grell Bruce Grell
None
It works good
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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