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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

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baddogih baddogih
Loses power after a couple months
I've had this for about 3 months now. At first it ran great, no issues. As time went on it started having throttle issues. Now it won't rev up to full throttle and has very little power. I changed the spark plugs and that di not help. I'm not 100% satisfied with this unit. Thus why I waited 3 months to write the review. I will try to get it running properly, but at this point I am not satisfied with the operation of the engine. Everything else seems to be adequate. Just the engine has given me issues. I know the gas and oil are mixed properly. It runs, but just does not rev up or have power enough even for the string trimmer to operate. Let alone the saw, hedge trimmer, or the blades that come with it.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Its ok Its ok
Needs work
First the handler that goes on was broke, sent pics showing it was broke. They said they were sending a replacement part but, still havent received anything. When I send an email asking, it always says the same thing, please be patient, your part will be shipping soon. They can tell how soon, it like a robot answering emails. Instructions are not very clear, the head that holds the string for weed eating is a pain in the a$$ to get off.
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Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
jimperryracing jimperryracing
Not good for large hedges
The more I use it the louder the gear box gets, I don't think its going to last
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Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
willi willi
n/a
can't really give a review, havent used it yet. was missing some hardware, bolts and such, that I havent been able to source. Will update later
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hasse Kraemer Hasse Kraemer
Customer
En vielä ole käyttänyt kuin pensasleikkuria. Noinkin suurella koneella leikkuri on melko tehoton. Kierroksia täytyy ottaa todella paljon että terät edes liikkuvat ja sen myötä kuluu polttoainetta aivan järjettömän paljon. En tiddä onko minulle osunut ns maanantaikappale, vai voiko tosiaan leikkuri olla näin tehoton? Noin edullisesti en odottanutkaan saavani mitään huippulaitetta, mutta olen yllättynyt pensasleikkurin tehottomuudesta polttoainekulutukseen nähden. En myöskään odota muiden lisälaitteiden toimivan pienemmillä kierroksilla, epäilen kytkimen olevan sopimaton tähän koneeseen.
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Customer Service Reply: Olemme luoneet sinulle tukipyynnön, jotta voit seurata ongelmaa. Asiakastukitiimimme ottaa sinuun yhteyttä sähköpostitse ja antaa päivityksiä, kunnes ongelma on ratkaistu. Tarkista sähköpostisi viipymättä viestiemme varalta.
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Dan Dan
.
The plastic is of poor quality, the throttle is inconveniently positioned, the balance is poor, and it's very uncomfortable to use when mowing the grass.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
AD AD
dyi
Difficult when it’s too long. There should be a shorter attachment for ease of use. But the multiple attachment is a big plus.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Marc Breton Marc Breton
Mr
The holes did not align from the main pole extension to the tool attachments, I had to re drill new holes to attach tools, the spring quick attach pins are flimsy and broke immediately, they sent me three more for replacement. The motorchead seems good and has good power. I wished they would have assembled it prior to shipping to make sure extension pole and tool poles all connected and attachd properly
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Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Benoit Lavoie Benoit Lavoie
Buyer
Had to go to get it fix after 5min used then had to go back again to get it fix for an other problem 😕
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Octavio estevez Octavio estevez
Poor emsamble
Everything arrived well packed . ,All tools and accessories is a nice bundle .my complaint are the nut that hold the attachment firm is disappointed because everytime you loose the s crew to release the attachment the nut fall to the ground as many time you release it , you guys sure send many as possible to replacement because they are easy to lose it because the small size .also find the engine to loud and heavy .
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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