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VEVOR Torque Wrench 0-38 mm Adjustable Jaw Opening Digital Torque Wrench, Open-End Jaw, 4 Display Units, ±2% Accuracy, LCD Screen, with Buzzer and LED Indicator, for Pipe and Automotive Repair

Customer Reviews for VEVOR Torque Wrench 0-38 mm Adjustable Jaw Opening Digital Torque Wrench, Open-End Jaw, 4 Display Units, ±2% Accuracy, LCD Screen, with Buzzer and LED Indicator, for Pipe and Automotive Repair

Open-End

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Jevin Jevin
Clée dynamo
9.5 mm
Pas precise servie 2 fois comment retournée l article pour un remboursement cdt
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Angel Silguero Angel Silguero
Customer service is a robot, package sent to the wrong location. No good
9.5 mm
Customer service is a robot, package sent to the wrong location. No good  1 Customer service is a robot, package sent to the wrong location. No good  1 Customer service is a robot, package sent to the wrong location. No good  1 Customer service is a robot, package sent to the wrong location. No good  1 Customer service is a robot, package sent to the wrong location. No good  1
I did not receive this product, when contacting customer service a robot wrote back 2 times indicating that my package was delivered. As you can see my door has a ring doorbell camera, and have a lot of stains around where the trashcan goes. In this specific apartment abbey haus, there are two main entrances. We have a sub complex with buildings one through six. And then we have our main complex which has all the buildings. This apartment has two building number two.. all the way one through six. In addition to this door, not being mine., I have pictures attached explaining why there’s two entrances for my apartment. Whoever delivered my package just got to the location and took whatever entrance they wanted to and dropped it at the wrong location the wrong building number two. I wish I could upload more pictures. I have pictures of building two on the main entrance side. ( 19365 wilke Ln) but in the sub complex (1101 abbeyglen castle ,-my complex location) this apartment has a north and a south side, long story short I wish I could talk to someone in the customer service department not just a robot, I’ve tried to call customer service number, and there’s no way to get a hold of vevor for the refund and explanation, would’ve been willing to give pictures over email on all the details since I did not get my product but this product was not delivered to the right location and it’s frustrating, the same thing happened with Amazon last year my crockpot was stolen because people couldn’t read “1101 abbeyglen castle drive- abbey haus” which is what I have on my profile. Not “19365 wilke Ln-abbey haus” these are the same apartments just in the main entrance and sub complex. If I don’t get a refund, I’m never buying a vevor product again. This is unacceptable. Once I receive my refund, I will erase my review for now. Arguing with a robot about how my package was delivered as a waste of time .one star.
2 people found this helpful
DURUPT DURUPT
PETIT MATERIEL
9.5 mm
Ça sent le petit matériel, plastique de mauvaise qualité, erreur de 25 à 30 % par rapport à plusieurs clefs mécaniques, demande de retour resté sans réponse donc pas de remboursement. Je déconseille vivement d'acheter sur le site Vevor qui en fait s'appelle Amazian Weeding studio Gmbh, entre autre site de mariage demande intervention de Paypal réponse l'article correspond à sa description donc on peut rien faire pour vous
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous mettons tout en œuvre pour résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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DURUPT DURUPT
PETIT MATERIEL
12.7 & 9.5 mm
Ça sent le petit matériel, plastique de mauvaise qualité, erreur de 25 à 30 % par rapport à plusieurs clefs mécaniques, demande de retour resté sans réponse donc pas de remboursement. Je déconseille vivement d'acheter sur le site Vevor qui en fait s'appelle Amazian Weeding studio Gmbh, entre autre site de mariage demande intervention de Paypal réponse l'article correspond à sa description donc on peut rien faire pour vous
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous mettons tout en œuvre pour résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Roberto Roberto
Magician-apparently
12.7 & 9.5 mm
Product arrived and would not work at all. Customer service was absolutely horrendous and non responsive. 10/10 would not recommend.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Dwayne Dwayne
Used once. Quit working
12.7 & 9.5 mm
Had put the batteries in it came on. Left in garage for a few months went to use it. Will not power on. Save your money and buy a different brand
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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