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VEVOR Torque Wrench 0-38 mm Adjustable Jaw Opening Digital Torque Wrench, Open-End Jaw, 4 Display Units, ±2% Accuracy, LCD Screen, with Buzzer and LED Indicator, for Pipe and Automotive Repair

Customer Reviews for VEVOR Torque Wrench 0-38 mm Adjustable Jaw Opening Digital Torque Wrench, Open-End Jaw, 4 Display Units, ±2% Accuracy, LCD Screen, with Buzzer and LED Indicator, for Pipe and Automotive Repair

Open-End

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136 Reviews
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Davide Davide
Officina
9.5 mm
Mai ricevuto.. e non mi date spiegazioni
1 people found this helpful
Customer Service Reply: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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Ed Kimbrough Ed Kimbrough
No indicator noise for set torque.
12.7 & 9.5 mm
I bought these torque wrenches with the intention of using them in my business which is servicing Hondas and Acuras. As far as I'm concerned they're not usable because they make no noise when the set torque is reached. I bought them because I thought they had an alarm for when you reach the set torque because you can't always be looking at that gauge while you're torquing a bolt. Now I'm planning on buying one from Harbor Freight.
2 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
na*** na***
Item delayed
12.7 mm
Item delayed 1
Why my order not received yet but your tracking processor said t was delieved?? Again Still haven't received my parcel yet every day you telling the courier will drop it off and now I have to collect it from. Adelaide Dapo..DO U KNOW YOU WASTE MT TIME I V E BEEN WAITING THIS TO TURN OUT ON. FRIDAYAS I NEED TO GRT MY CAR FIXED , IAM NOT HSPPY ABOUT THIS SERVICE NEED TO GET FULL REFUND BACK
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jim Jim
Owner
12.7 & 9.5 mm
Will not be doing business with vevor. This is the first purchase that the product came shipped defective.. WILL NOT TURN ON. Tried 2 new sets of batteries. One works one doesnt. VEVOR offer me $32.00 for the "inconvenience" WTF I payed $119.00 for the set... I do not want 32 bucks I want a working wrench thats why i ordered them... BUYER BE WARE FIRST TIME WITH ISSUE AND RETURN POLICY IS A JOKE>
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
magnen magnen
Colis non reçu
9.5 mm
Bonjour J’ai fais un mail de réclamation mais toujours pas de réponse de votre part Je n’ai pas reçu mon colis dpl l’a livré au mauvais endroit J’attend votre retour
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Juraj L. Juraj L.
Mr.
12.7 & 9.5 mm
I do not feel that "positive" click or audible tone when set value is reached! I am bit confused to trust to this torque wrenches working on important or sensitive areas of vehicles.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alex Alex
Ok..
12.7 & 9.5 mm
Battery cap is thin and overhangs the body. Breaking it will cause the unit to possibly not work as it hold the battery connection. It’s slightly more bulky than name brands too. Might return meed to test accuracy.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Yee Ho Yee Ho
Decent
9.5 mm
Not sure if it's my unit but when I install the batteries and turn it on it displays all the lights and numbers but doesn't do anything. Theb I have to turn it off and turn back on for it to properly work. Kind of difficult to see in very bright areas like outside. At first it's hard to set the measurements, you need to read manual, once you somewhat know what your doing you remember the steps on yo set measurements and torque specs. Accuracy? Not sure because when you tighten it, then losing it, it reads differently. I like that it comes with a hard case. The function of it lighting up and buzzing is great. But I probably prefer the click type. Imo.
3 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jose Jose
Dont like it
9.5 mm
I have to say no instruction and a pain in the ass to setup !
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Great Price but did not function Great Price but did not function
Dead on arrival
9.5 mm
Great price for this torque wrench with coupon it was $60.00 but as I placed batteries in it the digital readout it turned on for less than 3 minutes then died. I tested the (3) AA and used new batteries all testing 1.+ with a volt meter, but the digital component never worked. I sent Vevor a video and they refunded me the $60.00 and donated the wrench to Habitad.Restore
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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