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VEVOR Torque Wrench 0-38 mm Adjustable Jaw Opening Digital Torque Wrench, Open-End Jaw, 4 Display Units, ±2% Accuracy, LCD Screen, with Buzzer and LED Indicator, for Pipe and Automotive Repair

Customer Reviews for VEVOR Torque Wrench 0-38 mm Adjustable Jaw Opening Digital Torque Wrench, Open-End Jaw, 4 Display Units, ±2% Accuracy, LCD Screen, with Buzzer and LED Indicator, for Pipe and Automotive Repair

Open-End

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136 Reviews
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poorleno poorleno
Poor screen visibility but works OK.
12.7 & 9.5 mm
They are not bad, but: The screen is of poor quality and you can see it clearly only at a certain angle. The settings menu is extremely dumb, it works but it is so unnecessary complicated and slow to use. Also it would have been nice if the screen rotated around the handle cause 1/2 times you can't see what u are doing, you can use only the sound indication.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marc Stegmeijer Marc Stegmeijer
Dhr
12.7 & 9.5 mm
Slechte gebruiks handleiding,instellen van koppel lastig. Sleutel voelt wel goed aan kwailiteit vd sleutels is prima.
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Earl l Barkley Earl l Barkley
Mr.
9.5 mm
Over all I am happy with the torque wrench. It is easy to set can retain several different settings. My one big dislike of the unit is the screen. When you are outside in the light is is very hard to see. I have to go back into the garage when I need to change settings.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
StephanV StephanV
CEO
9.5 mm
Batteries delivered with the product were depleted already when receiving the torque wrench. Changing the batteries was so difficult that i ended up destroying the battery compartment, which rendered the wrench unusable.
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Francesco Guerriero Francesco Guerriero
USB charging
9.5 mm
No USB charging capability.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Artti Sowerbrower Artti Sowerbrower
Never Received Item. Got a refund.
9.5 mm
Never received the item. I was told that it was returned to the warehouse. 3 weeks of waiting, no item. I was issued a refund. This was my VERY FIRST purchase with Vevor
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
starjaroslav starjaroslav
ZÁMĚNA ZBOŽÍ !!!!
9.5 mm
Místo MOMENTOVÉHO KLÍČE jste mě poslali DESTILAČNÍ PALÍRNU !!!!!!!
1 people found this helpful
Customer Service Reply: Obdrželi jsme váš požadavek a průběžně jsme s vámi ohledně této záležitosti komunikovali. V současné době od vás e-mailem vyžadujeme podrobnější informace, abychom mohli problém vyřešit, a čekáme na vaši odpověď. Ujišťujeme vás, že se věci budeme věnovat až do úplného vyřešení – sledujte prosím odpovědi k požadavku i e-mailová upozornění.
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Angry Angry
Scam
12.7 mm
Didn't received
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
EnjoiFPV EnjoiFPV
Don’t buy
12.7 & 9.5 mm
I’m not a fool, but this torque wrench made me feel as such. I worked in tech support for a few years, and trying to figure out this stupid tool has driven me slightly nuts. The UI and menu suck so bad it’s hard to put into words. Why the hell is it so hard to use.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dcm@post.tele.dk dcm@post.tele.dk
Do not buy
12.7 & 9.5 mm
Total waste of money. The display is flimsy and the manual is useless. Another Chinese POS. Wouldn´t trust these with any part i care about. Threw them in the dumpster and found the good old mechaical wrenches again.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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