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VEVOR Storage Shelving Unit, 5-Tier Adjustable, 2000 lbs Capacity, Heavy Duty Garage Shelves Metal Organizer Wire Rack, Black, 60" L x 24" W x 78" H for Kitchen Pantry Basement Bathroom Laundry Closet

Customer Reviews for VEVOR Storage Shelving Unit, 5-Tier Adjustable, 2000 lbs Capacity, Heavy Duty Garage Shelves Metal Organizer Wire Rack, Black, 60" L x 24" W x 78" H for Kitchen Pantry Basement Bathroom Laundry Closet

1524 x 610 x 1981 mm
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Customer Reviews

4 Out of 5
Based on 323 reviews
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vi*** vi***
Side walk delivery
1524 x 610 x 1981 mm
Side walk delivery 1
Item was left on sidewalk
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Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
contact@assistance-chauff contact@assistance-chauff
commande toujour pas livrer
1524 x 610 x 1981 mm
toujours pas recut ma commande mais sur le suivi de commander indiquè livrer
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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br*** br***
Stability
1524 x 610 x 1981 mm
Cheap materials compared to Costco shelves!!
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Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
brulinb brulinb
état du matériel
1219 x 508 x 1829 mm
Deux étagères en mauvais état, des barres dessoudées.
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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se*** se***
Cheap
Cheap shelves. Not enough sturdy. Doesn’t get leveled.. coin post aren’t egal measure. I don’t recommend it.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jpt111 jpt111
Not as described
Disapointing. Don't expect sturdy garage style shelving. The four support stanchions are two piece. - They don't describe that in the product listing. This is not even a medium duty shelving unit. The shelves are ok for light articles. Perfect for gardening tools and empty buckets. There are other options at or slightly more than this piece and I would endorse them over this unit.
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Customer Service Reply: Dear valued customer, We are sorry to hear you have concerns about the product not matching its description. We have created a ticket to get in touch with you.Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages. If we find any discrepancies from the description, we willl fix them right away.Thanks for your feedback,it helps us deliver a better shopping experience!
CedN CedN
Photo et contenu faut !
1219 x 457 x 1829 mm
J'ai acheté deux étagères pour compléter un achat antérieur, ce n'est pas du tout les bonnes étagères ! il y a des grilles à la place de panneaux métalliques plein et les montant sont nettement moins robustes ! les photos sont fausses !
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Ferreira Ferreira
ÉTAGÈRES PAS CONFORME A DESCRIPTIONS ET SERVICE CLIENT NULLE
914 x 406 x 1829 mm
J’ai acheté des étagères pour environ 1 400 € car elles étaient annoncées comme pouvant supporter une charge importante. Après le montage, je les ai trouvées peu stables et la qualité ne correspondait pas à mes attentes. Depuis plus de deux semaines, j’échange avec le service client. J’ai reçu plusieurs réponses contradictoires : destruction du produit, retour à mes frais avec remboursement ultérieur, puis nouvelles demandes. À ce jour, aucune solution simple n’a été mise en place pour récupérer des étagères de 200 kg. Je trouve le service après-vente très décevant. Pour un produit aussi lourd et encombrant, je m’attendais à ce que le vendeur organise directement la collecte ou propose une solution de retour réellement adaptée. Très mauvaise expérience avec le service client. Je ne recommande pas.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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hoghead hoghead
huge flaw.
1524 x 610 x 1981 mm
The vertical post come in two pieces. the clip holding them together blocks the holes to make the shelfs the right height to hold storage bins.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Mervin Rocheleau Mervin Rocheleau
Mr
1219 x 457 x 1829 mm
Wire shelves did not fit properly on the frame. Would not recommend this product
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Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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