Customer Reviews for VEVOR Salt Water Chlorinator System, Pool Chlorination Cell Fits for Hayward W3T-Cell-9 (T9), Pool Cell Salt Water System for In-Ground Swimming Pools up to 25,000 Gallons, 15 ft Power Line, White

Don’t work properly Don’t tell the right amount of salt

No support Faulty product Only offered 50% refund on faulty item Can’t contact as keep getting automated email Just shit really

I so badly wanted this to work as well as my Hayward aquaplus did. That lasted me almost 4 years. I opted for this one through vevor because of the price. But my first one stopped working after 30 days, vevor replaced it after a week of back and forth with me... now 8 months later my second one is doing the same thing it's not generating salt and reading the wrong levels. Check it out cleaned it reading the same levels it was reading prior. I put four bags of salt in it to see if it would go up, it went up by 2000 PPM and then it went back down to 1800 where it just stays. Manually checked the salt and its at 3100 PPM. Set this salt cell T9 definitely needs some tweaking, not only did I get one lemon I got two lemons and it's costing me money by putting chemicals like chlorine in it when I shouldn't have to just to stop it from turning green.

We bought this salt cell. It never worked. It didn't come with directions. Not sure what the warranty is. Save your money.

Bought this product for the price and was hopeful but it failed after less than 6 months. Company wont stand by the 1 year warranty and refuses to refund or replace. Maintained the product as instructed and still failed. Do not buy, no customer service and faulty product. Spend alittle more and get something that actually lasts 3-4 years not 3-4 months.

I bought this salt cell and within 3 weeks the product quit working. Vevor sent videos of how to fix it and they were so blurry you couldn’t read them. Then they wanted me to find a technician to repair it and then send them a bill for reimbursement. It’s a shitty product and customer service is awful. The 1 year warranty is a lie.

Complete junk. Did not last 1 month. Original lasted 6 years. I tried cleaning and resetting without any luck. Vevor wanted me to clean again after I already did it once. I cleaned my original once a year for 6 years. I even purchased the Vevor warranty and its taking forever to replace or refund even after sending pictures and videos. Not sure how I feel about Vevor warranty and returns.

Currently on my 2nd cell that is not working correctly. The first one had a leak and had to be returned. The second is not producing any chlorine and in process of returning that one.

Bought my Vevor replacement W3T-Cell-15 (T15) in mid-July 2025. I installed it early August 2025. I used it until end of Sept. 2025, removed it, rinsed and dried it and stored it indoors for the winter. No need to clean it as the plates looked new with no debris or fouling. I re-installed the unit in early June 2026 and it has not worked at all this season. It reads salt level 2000 PPM and is constantly displaying warnings. A water test from my local pool supply company shows salt level at 3300 PPM. I attempted to re-calibrate but no luck. This unit lasted no more than 2 months. Frustrating. Don't purchase this unit.

1 st one did not work at all sent me a replacement worked 2 months and stopped working. JUNK !!!!