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VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

84 ft-5/8 inch

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David David
Do not buy this unit vevor will not honor the warranty…
This unit arrived with very low water pressure so I reached out to vevor for help with possible replacement or return for different unit. We only had it for 1 day prior to me contacting them. They would not return item so beware of there unfair return practices . I had planned on buying a lot of other things for my business but I won’t be using VEVOR because they don’t totally stand behind there items even if it’s first time use . Warning!!! Beware of Vevor unfair return and refund policies before purchasing anything. Because you will be stuck with it…
5 people found this helpful
Customer Service Reply: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
Selim Seker Selim Seker
Never received
Never received the item they gave me a refund very disappointed
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
Kenneth Zeller Kenneth Zeller
Home owner
Garbage product
1 people found this helpful
Customer Service Reply: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
Juan P Reyes Juan P Reyes
Don’t buy
Don’t buy this kind
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Juan Pablo Reyes Juan Pablo Reyes
Not like the original version
I I’ve recommended Vevor retractable hose in the past to all my friends it’s a shame they change it from its original version it’s crab
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
Screwed Screwed
Buying from Vevor is like getting it up the rear end
This company does not honor its warranty or product. All 1000000% garbage from China. Deal with them and suffer the consequences of being screwed over. Run, don't walk away from this pile of garbage company.
0 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
John Martinez John Martinez
Junk
This unit has never retracted properly from the day I installed it. I contacted customer service about this and never received a reply. So it would seem this company is the one that once they get your money they don't know who you are.
3 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Johnny Johnny
Low water pressure due to 1/2 hose diameter
Really low water pressure due to 1/2 hose. Wouldnt have bought it if i woula of known.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
Alexander jaramillo Alexander jaramillo
Hose Reel Water Hose
This Hose Reel Water Hose I don't like at all..you can Squeeze the hose with the fingers...and front part already Came off... And I cannot prove with pictures because they say it's too long any picture I tried to take or reload or add is impossible corruption
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
Ben Ben
Consumer
I used it once, when i pull the hose to about 50% I heard the noise like spring released and hose does not retrack back in the hosing . Unable to attach the picture because the picture is .jpg and the size is 9.26mb
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.

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