Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Well just broke no good. , now to the trash

Reçu cassé (dommage au cours du transport), SAV contacté et produit intégralement remboursé. Je ne peux donc pas faire de retour sur le produit (je mets 3 étoiles sur 5) mais point de vue SAV c'est performant, ticket traité en moins de 24h avec remboursement intégral du produit et conservation de celui-ci...

Purchased in April 2026, used for 3-4 months and removed and stored for the winter months. This summer the hose stopped reeling in completely, about 70% and stops. We were told by customer service it is out of the warranty and that they also do not carry parts for their products. It was great, until it wasnt....so longevity and durability is not there with this product and customer servies does not stand behind the product.

Ordered a retractable 1/2 water hose had issues with it retracting back and only would retract halfway and stopped contacted. Customer service had to go around and around before they would actually do anything about it had to provide a video showing the issue and then they finally sent an email stating that they would send a replacement.

Les embouts sur ka photo de présentation son en laiton( fer) L enrouleur que j ai reçu est tout en plastique( enbout plastique) La qualité me parais moins bonne que sur la photo de présentation

I have been using this hose reel for about 2 months. I have it mounted in my garage to use with my pressure washer, it been working great. The only dislike I have is with the hollow plastic pin that holds the reel to the wall mounting bracket. The weight of the reel when full of water flexes the pin enough to allow it sag and lay to the side. I ended up finding a piece of steel rod to fit inside the hollow plastic pin to stiffen it up, problem solved

Globalement déçu de cet enrouleur avec lequel j'ai eu plusieurs fois le problème pour réenrouler le tuyau. Aussi, le diamètre du tuyau est petit et n'offre pas un débit énorme surtout avec le pistolet multifonction qui est très basique. Je le remplace dès que je peux par un Gardena, plus cher mais plus robuste et qui fait le job.

Mi aspettavo una maggiore portata ,non avevo valutato che il tubo e di diametro minore rispetto a quello che normalmente utilizzavo

Hose when pulled out a ways kinks very easy. Needs to have a better hose

Hose binds when retracting. Poor design quality.