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VEVOR 10x20 FT Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR 10x20 FT Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party, Parking

10 x 20 ft White
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Customer Reviews

4 Out of 5
Based on 555 reviews
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Joost Joost
Meneer
Dark Grey
Erg fragiel. Lekt aan alle kanten. Stuk na een avondje regen. Zou het niet weer kopen. Maar wellicht dat ik een maandag morgen model heb...
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons te verbeteren. We zullen uw feedback doorgeven aan het betreffende team om de nodige optimalisaties door te voeren. Nogmaals bedankt voor uw waardevolle input! Het spijt ons te horen dat ons product problemen heeft veroorzaakt. We willen dit zo snel mogelijk voor u oplossen! Vergeet niet dat u contact kunt opnemen met onze live chat of onze klantenservice via e-mail voor hulp!
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Adam Minton Adam Minton
10 x 20 twnt
Would not recommend buying this if you want to use it more than once. All the attatchment points frayed and busted in light wind. Terrible quality for the money.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Karen Karen
Mrs
2.95 x 2.95m
Lovely looking marquee , easy to put up and pack up but very flimsy. On second use a manufacturer error prevented me from being able to pack it up. Requested refund.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Le Big Marc Le Big Marc
président
The two that i bought broke...a total lost for me !!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
Jesse freeman Jesse freeman
Part arrived damaged and offered no replacement part only partial money back
Dark Grey
Part arrived damaged. I believe at no fault to them or myself but just a general fluke. BUT when I reached out to have part replaced all they offered was a small portion of money back and told me to fix the problem myself. Not a way to stand behind their product.
1 people found this helpful
Singh Singh
S
White
Owner complete garbage collapsed on the first day
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Bradley Goodacre Bradley Goodacre
Pop up canopy review
2.95 x 2.95m
The canopy doesn’t stay up on its own. Usually they have a lock so it doesn’t fold back down. I had to use a ratchet strap to keep it upright. You get what you pay for.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Danny Danny
Madre
Dark Grey
Primero necesita conducir 2horas it y vuelta para recoger el paquete a el taller de repartidor 😞 El momento son en casa abrir el paquete y ver el constucion es totalimente jodida y no puede utelizar Todo el hierro es strompea Ahora yo comunicar por semanas con Vevor para vuelta el paquete y recoger mi dinero de vuelta y hasta ahora no tengo un Bueno repuesto de Vevor , qué me parece no es bien por un compania esta grande solo el trabajo yo necesita power en esta caso no esta bien , el momento yo compare y pagar Todo es rapido pero ahora Todo funciiona muy lengtamente y esta UN gran frustration para mi
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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leblond leblond
toile vraiment fait faible perce a rien
Dark Grey
la toile est vrm pas faite fort je les utiliser 3fois et j'ai deja plein de trou
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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