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VEVOR 10x20 FT Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR 10x20 FT Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party, Parking

10 x 20 ft White

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Mike Mike
Pop up
5.9 x 2.96 m
Condensation inside, drip water on everything in the morning set this up to make a spray booth on hot days and early dew! Obviously, not waterproof
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill worth Bill worth
10 x 20 pop up.
5.9 x 2.96 m
The frame is equal to a walmart one. (Ozarks) The ridge pole is a good idea. The walls barely reach from pole to pole . Only if you do the velcro just right. It might last a Texas summer camping and party's. But I wouldn't count on it. Not impressed. Hoping to be but not. Next time I can go to walmart to save time.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
N N
Did what I needed
White
I was in a bind and needed a Pop up tent. I did not like the walls as the velcro straps were to short for the poles. I had other sides to use so used those. The last time I used it, a screw came loose. I replaced it and checked all screws in the frame and had to tighten a few. Overall I used it 8 times last year. It is ok for the price.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Tim Guthrie Tim Guthrie
Canopy
2.95 x 2.95m
The windows on the sides were upside down; the arches are at the ground with the attachment loops are on the opposite end. Several of the velcro attachment loops have already pulled from the panels. The grounding stakes are very flimsy and small. I guess this is to be expected for $100. I notified customer service and they offered me $33 credit fior the defects. Would prefer new panels since it looks ridiculous
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Odd Shade Tent Odd Shade Tent
This tent provides shade just fine
2.95 x 2.95m
The design of this tent is odd. Maybe I missed something, but there doesn't seem to be a good place to secure the top. I figured out that the little hooks will hook onto the bottom of the legs, but not at the lowest or highest settings. Plus, the tent is then sitting on the hooks rather than the leg feet. Also, I was hoping it would be a one-person set up with the push up deal in the middle, but it is so stiff (not necessarily a bad thing) it takes two people to pull it open.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Larry Larry
Broke after 2 uses.
The rail broke after two uses. Not good quality at all.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Colleen Colleen
Ms
Dark Grey
Nice tent and frame, side walls are thin and limp and colour doesn't match tent
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Roy Roy
Bien ,mais....
White
Commande reçu mais avec deux jours de retard.... Merci à DPD qui avait perdu le colis !!! Toujours des problèmes avec ce livreur... Aucun suivi du colis donc aucune information , ils ne préviennent pas quand ils passent donc forcément vous n'êtes pas chez vous... Sur le produit en lui-même un peu déçu car une reprise de couture sur le toit fait qu'il y a des trous sur toute une longueur et encore je n'ai pas regardé partout, du coup fuite à l'intérieur quand il pleut. Sinon dans l'ensemble le produit est pas trop mal.
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour cette expérience logistique insatisfaisante. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services. Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. Nous souhaitons résoudre ce problème rapidement !
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Dom Dom
Great Canopy for the price !!
Dark Grey
Great canopy for farmers markets and yard sale reason I gave it a low rating is because it’s not adjustable and one leg only has the three holes to lower it ! Other than that love all the extras included Velcro side walls and sandbags are legit !!! Thanks would buy again no problem!!
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
BrofessorBeam BrofessorBeam
Worked for a Season
White
During the summer I was looking to expand my space outside. This outdoor tent provided me with the opportunity to stay out of the sun, rain, and wind. The height inside the tent was bigger than I expected. I was a bit disappointed with the quality of the material used for the roof and sides. I was expecting a thicker heavy almost cotton type like the yurts are made of. I am providing the score doc to quality as my tent was destroyed in the Hurrican during Sept of 2024 in South Carolina. THe wind just ate through the thin materials. Great metal structure but poor tarp material for roof and sides. I'll either have to sell the metal frame or build a new tarp system as the original was destroyed.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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