Customer Reviews for VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 362.88kg Capacity, 10 inch Tires
800 lbs
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Customer
680 kg
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe.
I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose.
After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue.
I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
1 people found this helpful
Missing parts
680 kg
I received this cart and it had a missing part 1 month ago and still trying to get a replacement part . Do Not know if will ever get to use the cart for my business.
1 people found this helpful
Jake
272 kg
The cart is fine. The plastic is a little flimsy. One of the tires won't inflate and I haven't been sent a new one. I've been using it with a flat tire, which is incredibly annoying.
2 people found this helpful
Customer
680 kg
They sent the wrong one, ordered the 1500lb version, they sent the 600lb version.
2 people found this helpful
Bad design
272 kg
This cart is not designed properly and balance is off. If you load it evenly it flips because back wheels are too close to the front which makes balance off. Its basically unusable.
2 people found this helpful
Mr
680 kg
Damaged. Sent me tube to get tire fixed. Additional costs involved in replacing tube and repairing tire.
2 people found this helpful
Buyer
544 kg
This Wagon was easy to assemble and seemed sturdy and well made until I placed six #80 bags of concrete in it, and the front axle bent. The wagon is rated for #1200 pounds. This load is well short of the maximum load rating. This is disappointing. My first purchase on Vevor was a gun safe that arrived damaged and, after a few weeks, was resolved by refunding a portion of the purchase price, and I kept the damaged item. I would not recommend this item.
4 people found this helpful