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VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 362.88kg Capacity, 10 inch Tires

Customer Reviews for VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 362.88kg Capacity, 10 inch Tires

800 lbs

Customer Reviews

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John R Allen John R Allen
Not worth the money
544 kg
The wagon overall is good quality however the wheelbase is too close together ifthe load is not distributed it will flip over. I wouldn't purchase this item again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Christina Feist Christina Feist
Ms
680 kg
I purchased two of these wagons. I also own from another leading brand. While they are functional the are significantly more difficult to turn and to dump than the other brand. I wouldn’t buy these again for my daily farm chores
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Grelet Grelet
Impossible a monter
Colis perdu puis dans un état pitoyable,manque des vis. On me propose dame me renvoyer les vis.....puis au bout d'un moment on me dis ,les vis sont perdus voulez vous un geste commercial ? N'ayant pas vraiment le choix. Du coup a moi d'aller chercher les vis. Pour un article de ce prix là , un sav efficace aurait été apprécié Du coup pas encore monter a voir l'utilisation quand il le sera.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kimberly Kimberly
Nice cart TERRIBLE tires
544 kg
The instructions were terrible for this but once together it is a nice cart except for the tires. They went flat in the first use and they can’t be filled. You can hear air rushing out when trying to put air in them.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
Jenn Jenn
Consumer
Although it came with a large Crack in the dump, Vevor gave me a full refund. Overall, good customer service and quality. I believe they just need to do better at insulating their products for shipping.
2 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Blake Blake
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272 kg
this is my first purchase it is hard to give any good remarks because i can not put it together because i did not get all the nuts & bolts ask for them but just got a lot of runaround about sending pictures why do they need pictures when i told them what was missing i am older and do not know how to do all of those kind of things on a computer i was looking at a lot more items but having a hard time with the the help i received on first purchase they know what i bought they know what i needed but still gave me the runaround come on it is just a bag of nuts & bolts ( TOTALLY RIDIC ULOUS ) IF YOU ARE OLDER AND NOT GOOD WITH A COMPUTER AND DO NOT HAVE HELP THINK TWICE KNOW I HAVE TO DRIVE 40 MILES TO BUY NUTS & BOLTS (B---S---)
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
david david
owner
it came with a flat all I can say is my time with Vevor will be short-lived. Customer service sucks that's all i got to say shoulda sent it back they are lucky i didn't charge back they were supposed to send me parts 3 weeks it takes then they said sorry and offered me 20 dollars I'm totally disgusted with the whole thing so be prepared if anything is wrong bye the way i still have a missing pool reel great prices are one thing But customer service is another
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
David Solomon David Solomon
Owner
Would love to give a review, however it came damaged and I can't use it! It was very disappointing because it was to be a Christmas present for someone and I had to buy another one that I really didn't like.
2 people found this helpful
Donald Pittman Donald Pittman
Cart box arrived broke.
680 kg
The cart box arrived danged from shipping, obviously the cart box is not so rugged and durable. It tied to get Vevor to send out new replacment box but they would not and only offered me a discount which I reluctantly accepted. The cart is sold as a 1500 lb capable cart but only has tires that support 1200lb. The Vevor ad claimed a 15 cu/ft box however it is not even half of that. I wish I would have bought a Gorrila cart instead which the Vevor is made to LOOK like in pictures but they are not comparable. The Vevor cart would be good value if it was priced at $150.
0 people found this helpful
Customer Service Reply: We are very sorry for the inconvenience caused to you. Our after-sales team has dealt with your product problem. The email ticket ID is 1729714064392.
Stan Stan
Faltaron piezas
544 kg
Faltaron piezas 1
Estoy bastante descontento, aunque el carro no tiene mala pinta, pero a la hora de montarlo me di cuenta que me lo enviaron sin dos piezas de metal, es algo normal que puede ocurrir, pero mi descontento viene en que habré escrito ya como 10 e-mails y mensajes para que me lo envíen para montarlo, pero siempre la respuesta es en uno o dos días le contestaremos y nadie me contesta, hay que tener bastante cuidado en pedir en esta página
3 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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