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VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 680kg Capacity, 13 inch Tires

Customer Reviews for VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 680kg Capacity, 13 inch Tires

680 kg

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Rob Rob
Mr
I would definitely get a bigger unit all the wheels set up. It’s very tippy.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kenny Kenny
Owner
Wagon shipped fast. Over all appears to be good. The low rating is due to bent wheel. Talked to customer service, which appears to be a chatbot. Haven’t heard what they plan to do to make it right. The bent wheel is due to factory defect, you can see where hub was misaligned before welding, poor workmanship.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
rouana rouana
wahyd
Bonjour, je ne peux pas utiliser le chariot parce que sa largeur et plus grande que le pas de porte j'aimerais pouvoir le changer ou me faire rembourser ne pouvant l'utiliser il est parfaitement neuf et propre Cordialement rouana
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Brian Domicolo Brian Domicolo
Buy the gorilla cart
680 kg
Spend the extra couple of bucks and buy the gorilla cart ! My VEVOR cart won’t stay latched , empty or with stuff in it I can’t roll more than ten feet and it dumps all that it !
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John R Allen John R Allen
Not worth the money
544 kg
The wagon overall is good quality however the wheelbase is too close together ifthe load is not distributed it will flip over. I wouldn't purchase this item again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
JILL Russi JILL Russi
Customer
680 kg
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe. I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose. After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue. I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Nate Nate
Missing parts
680 kg
I received this cart and it had a missing part 1 month ago and still trying to get a replacement part . Do Not know if will ever get to use the cart for my business.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Joseph Joseph
Customer
680 kg
They sent the wrong one, ordered the 1500lb version, they sent the 600lb version.
2 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Micheal McCalvin Micheal McCalvin
Disappointed
Quality lacking for the money spent
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Kimberly Kimberly
Nice cart TERRIBLE tires
544 kg
The instructions were terrible for this but once together it is a nice cart except for the tires. They went flat in the first use and they can’t be filled. You can hear air rushing out when trying to put air in them.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.

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