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VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 680kg Capacity, 13 inch Tires

Customer Reviews for VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 680kg Capacity, 13 inch Tires

680 kg

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Christina Feist Christina Feist
Ms
680 kg
I purchased two of these wagons. I also own from another leading brand. While they are functional the are significantly more difficult to turn and to dump than the other brand. I wouldn’t buy these again for my daily farm chores
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Jam Jam
Mr
544 kg
Solid truck, easy to put together, not very practical with pneumatic wheels… it is available on other chinese website with a fraction of the cost.
0 people found this helpful
Customer Service Reply: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
Jenn Jenn
Nuckle buster, no excuse...
544 kg
Here is my take on this. Make me wonder if the designer ever tried the product. My issue is not will the actual product. It work very well. Here is the issue; it the pull handle. The size is very good and the lock pin work well with my tractor. However, when you have to hand pull the cart, your hand barely fits in the pull handle. The IS NOT enough space between the handle pulling bar and tractor connection pin. Why did I give it 3 STARS instead of 4 STAR? This is a Quality Control issue. Someone should have caught this right away and corrected right then. Makes me wonder; if anyone even cares about the final product. It not as if you really had to look for it. You would (and will) notice when you use the product and bang up your knuckles. Finally, for the price they should have caught this. PS... they should make a correction and send me a new cart for free. I would gladly re-rate my review to a 5*.....
0 people found this helpful
Healthy Gal Healthy Gal
Cart is ok, directions aren’t
544 kg
Once it’s put together it seems to work well and be sturdy. However, the directions were incomplete. There was one step in which the picture shows screws going through the plastic tray. However, there were no screw holes for it. Nothing in the written instructions indicated that parts needed to be unscrewed or holes drilled so I spent a lot of time trying to figure out what I was supposed to do. I hate having my time wasted, especially when one little explanation could have solved the problem. It was just this one step, the rest of the directions were clear. Ultimately I figured it out, but not before drilling holes in it (the solution was to disconnect a part of another piece that is connected first, NOT drill). Someone who has the mind of an engineer would have probably figured it out sooner, but I don’t and rely on clear directions with things like this.
0 people found this helpful
Alphonso banardo Alphonso banardo
Gift for wife in her big paradise garden
272 kg
My wife loves her garden wagon as she calls it her dump truck . Uses it all over the yard. The onl6 bad thing is it's back heavy and the front wheels like to go up as your strolling heavy loads like mulch and river rock 8n which case I pull and she pushes as she hold the loadd. Other than that great price
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
Sharlette Peoples Sharlette Peoples
FLAT TIRE
272 kg
Cart was sent with a flat tire!! I called service number a few times—couldn’t find invoice number, then video of Tire wouldn’t upload, photo of Tire finally worked . While waiting for their answer I ordered an inner tube, took two days, for Me, to get the old one off and new one in-no car repair would touch it, lawnmower store said their torque would tear up the plastic rim, find a man to help. New inner tube wouldn’t inflate— I probably damaged it trying to get it in. So now I’m waiting for a tire from vevor. The project I ordered the cart for is stalled. How could you send a flat tire!!! From now on I’ll certainly check the tires First before putting something together!
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
John Mallia John Mallia
A few issues
272 kg
The latch for the dump did not want to work correctly, or at all. After making sure it wasn't something I did, I had to use a hammer to bend the latch bar so it would work. One of the tire inner tubes had a hole and was flat out of the box, so I had to buy one of those before I could use it. I definitely do not trust this to carry 600lbs, the frame MAYBE but the plastic is pretty flimsy.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
Donald Pittman Donald Pittman
Cart box arrived broke.
680 kg
The cart box arrived danged from shipping, obviously the cart box is not so rugged and durable. It tied to get Vevor to send out new replacment box but they would not and only offered me a discount which I reluctantly accepted. The cart is sold as a 1500 lb capable cart but only has tires that support 1200lb. The Vevor ad claimed a 15 cu/ft box however it is not even half of that. I wish I would have bought a Gorrila cart instead which the Vevor is made to LOOK like in pictures but they are not comparable. The Vevor cart would be good value if it was priced at $150.
0 people found this helpful
Customer Service Reply: We are very sorry for the inconvenience caused to you. Our after-sales team has dealt with your product problem. The email ticket ID is 1729714064392.
Broussou Broussou
Arrivé fissuré
Arrivé fissuré 2
La coque plastique est fissurée, ce qui nuit à la solidité de l’ensemble Très déçu car le concept sinon a l’air bien
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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TikToker TikToker
This company is a pain to deal with!
272 kg
This company is a pain to deal with! 2 This company is a pain to deal with! 2
I first bought this cart off TikTok and it came with many missing parts so I could not put it together. Trying to sort this out with TikTok was a nightmare and they wanted my to pay to return this! No Way am I paying to return a product that came missing parts!!! Since I needed this now I ended up buying this cart from Vevor and paid more then I had to file a dispute with my credit card to get my money back. All I got from the customer service was the run around! Vevor owes me compensation and it has been a nightmare trying to deal with them -never again!
3 people found this helpful
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.

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