Customer Reviews for VEVOR Manual Retractable Awning, 78" Outdoor Retractable Patio Awning Sunshade Shelter, Adjustable Patio Door Window Awning Canopy with 39" Sun Shade Curtain for Backyard, Garden, Balcony
78" x 47"
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Neo Barrera S
12 x 10 ft
Never received the product, it was delivered to a different address. Refused to give me credit or send me the one I paid for. Bad company. I only have a picture of an apartment where FedEx delivered to. I live in a house.
1 people found this helpful
Ralf Prokudin Bestellung
Die Markise ist keine 8 fuß lang wie angegeben. Ich habe eine Breite von 2.476m und angegeben ist die Markise mit 8 Fuß. 8ft=243.84m. Jetzt stehe ich da. Noch dazu kann die Markise nur von der Wand montiert werden und nicht von der Decke. Die Gelenkarme kamen zusätzlich noch mit optischen Beschädigungen an.
0 people found this helpful
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Unhappy Customer Thoroughly Dissatisfied
12 x 10 ft
This was by far one of the worst experiences.
I ordered a retractable awning. What I received was a cutting plotter. We didn't open the box right away because my husband wasn't ready to install it. Once we did open it and noticed it was not an awning, I immediately contacted customer support. I had to jump thru many hoops; taking precise pictures, uploading them, etc... After several email communications, it was confirmed, I indeed, had the wrong item. Customer service insisted I take it down to FedEx. This thing was extremely heavy and the box was long. Hence, I didn't immediately recognize it wasn't an awning. I was told I would not be credited if it wasn't delivered to FedEx. Much to our inconvenience and chagrin, we took it to FedEx.
I wasn't offered a discount, a sincere apology, any gratitude, nothing. This is a thankless company that I will not be doing business with anymore. Someone else probably received my retractable awning because I'm sure the boxes were very similar. I wonder how they faired? No matter, their customer service is lacking on every level.
0 people found this helpful
DIDIER STOURM Lfvm@orange.fr
12 x 10 ft
Démonté au bout de trois mois .
Mauvaise qualité..
Après message pour le retour pasde réponse.
Il repose dans un coin
Paix en son âme
0 people found this helpful
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tee refund
Don't buy from this company will not refund your purchase Now I'm stuck with something that won't work even when it doesn't work out for you.
1 people found this helpful
Jasbir 13' x1 0' Awning
12 x 10 ft
Poor quality item. I want my money back. I tried to upload pictures to show the defects, but unable to upload pictures
1 people found this helpful
