Customer Reviews for VEVOR Manual Retractable Awning, 78" Outdoor Retractable Patio Awning Sunshade Shelter, Adjustable Patio Door Window Awning Canopy with 39" Sun Shade Curtain for Backyard, Garden, Balcony

The banner doesn’t hold up more than six months and the company doesn’t respond and replace it. I was quite disappointed. The screws are rusted too. Considering this is meant for outdoors I expected it to be more durable and am very disappointed with the lack of adequate customer service

Couldn’t get it to change the pitch or angle to go higher. Bought it for that reason only. Too much work to take it down if not I would have returned it. Nice looking though.

would not work doest not mount the way I thought it did

I ordered two shades, this being the smallest of the two. We started with the larger and it was very difficult to follow the directions. Did our best and then installed it and the forward pitch was way too steep. It wasn't especially easy to open and close, either. We decided not to even take the smaller one out of the box. Expensive lesson.

Ad stated copy was 10 ft wide by 8 ft long. Width was actually 115 inches

Fairly happy with the awning with the exception of the stitching which is mostly double except that the stitching had wandered off course right down the middle leaving a section single stitched. Fingers crossed it doesn't separate in a wind.

Poles are not sturdy for holding the canvas when they are out.It gives in the middle and the brackets on the end are to light. Also when you slide the cavas in the grooves on the ends are to sharp that stops you from feeding the canvas. I remodified the brackets and use a heavier conduit pipe which does not bend when it rains.

Fell apart on the 3-d day.

Instructions are incredibly poor and skip some installation steps. I have so far spent over 12 hours building this and I am nearly done. To put into perspective how frustrating it is to build this awning, I have successfully built ikea stuff, installed windows/siding/roofing, built kids playgrounds, done major repairs on cars, and I do computer programming for my job. All of these things are easier and less frustrating than this awning.

The Tella arrived with two large holes that will surely only last me this summer session. I have contacted them and still haven't received an answer to my problem.