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VEVOR Large 4-tier Cat Cage 54 x 41 x 69" Metal Wire Cat Enclosure with Hammock

Customer Reviews for VEVOR Large 4-tier Cat Cage 54 x 41 x 69" Metal Wire Cat Enclosure with Hammock

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7 reviews
Cat family Cat family
Catio
Husband made it seem easy to put together, little over whelming for me but it had all the parts which is really important. We added additional zip ties that were a bit stronger at all the joints to create a very strong structure. The hammocks are not real good but best if you add some of there own items. Our cats haven't yet really taken to it yet, will take some time and added decor so they don't feel like they are being "caged" up.
0 people found this helpful
Laurie E Eckert Laurie E Eckert
Catio
A number of attachment pieces broke/snapped off. I had no issues with the first one I purchased.
0 people found this helpful
Barbara Blucher Barbara Blucher
Ms
1. Cheaply made with critical parts made of plastic which break very easily during assembly. 2. Poorly written instructions. Did not translate to English well. Some instructions missing. Pictures very difficult to understand. 3. When box delivered, had measurements of the box and the model of the box written on the outside of the box. No mention of what was actually in the box. Therefore had to open it. 4. Customers service was very responsive. 5. The cage was the only one that I could find that would do what I needed it to do.
1 people found this helpful
kc_290 kc_290
Large Size, Poor Quality.
Large Size, Poor Quality.  2
I have had this about a week now and I have to say I am not impressed. This is the first Vevor product I have ever had that has been bad, it's disappointing. The plastic clips that provide the structure of the crate are extremely cheap and brittle. Some of them arrived broken, about 1/4th of them cracked or broke while assembling. The metal frames are also extremely frail. Two of the hollow frames that act as pillars broken in half while installing. One of the shelf frames bent in half and my cat actually fell through it, luckily it was only on the first "story" and she was fine. The provided hammock is cute and a nice addition, but it also broke in two spots. The clips are cheap pot metal and break easily. The stitching broke on one of the straps as well. Again, luckily there was a shelf right below or she could've gotten hurt as the hammock was on the top floor. Mind you my two cats are smaller than average and a very healthy weight, about 7-8 pounds. They are not giant and heavy. The only reason I'm not giving it one star is because it is cheap for the size and overall I think it will work, but it will need a LOT of DIY reinforcement to be structurally safe and not fall apart. I have already I think if the metal frames were sturdier and the clips weren't so brittle, it would be much nicer.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Debby Debby
Do not use
I bought this for four foster kittens. Set it up as pictured. The fasteners snap and break. It wouldnt hold is some places. Was flimsey. And a kitten got stuxk in the grid. Unsafe for small animals. Larger ones will be able to force an opening
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Justin Justin
Plastic
The plastic hubs are very easy to break finally just gott rid of them and used only zip ties. One of the platform squares was not welded completely so it separated. If I could give the manufacturer any advice it would be to integrate zip ties into the hub and instead of the wire platforms standard 2x2 lumber will fit into the wire spacing and make a better platform
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
WA WA
Unreliable Plastic components
The plastic components used to snap panels together that are essential for assembly are made of far too brittle of plastic to be functional for this product. I was unable to finish the first layer before having multiple parts snap and break and it became clear that expecting structural integrity from this product was futile. I do not trust this product to be safe for my pets. I can only see it caving in on them.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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