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VEVOR Impact Socket Set, 1/2" 19 Piece Impact Sockets, Deep Socket, 6-Point Sockets, 1/2 Inches Drive Socket Set Impact 3/8 inch - 1-1/2 inch, Cr-V Rugged Construction, with a Storage Cage

Customer Reviews for VEVOR Impact Socket Set, 1/2" 19 Piece Impact Sockets, Deep Socket, 6-Point Sockets, 1/2 Inches Drive Socket Set Impact 3/8 inch - 1-1/2 inch, Cr-V Rugged Construction, with a Storage Cage

19 Pcs SAE
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Customer Reviews

4 Out of 5
Based on 2091 reviews
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2091 Reviews
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Heather Heather
Consumer
34 PCS
The case was broken when I received it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Timmy Barnes Timmy Barnes
Mr
65 PCS
Completely useless! Didn’t try it out when I got it. Made the mistake of waiting until I needed it. It wouldn’t lift up one tire of my Tacoma.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Bugner Robert Bugner
Mechanic
Total garbage. The 3/4 drive ratchet broke the first time I used it, I sent a claim to replace it and vevor said they would answer me within 48 hours...5 days later and no one has contacted me. Obviously they don't know how to deal with Americans. Don't waste your time or money. Will be closing my account.
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Daniel allard Daniel allard
President
65 PCS
I never recieved this order. I reordered and recieved the second shipment but I dont believe i was ever credited for the lost order
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Pissed Pissed
Bunch of Trash
65 PCS
They literally sent me a returned item. The impacts look like they are from 2 different sets. Some brand new, others clearly used. Don't buy anything from this company. I'm done with them.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Richard Lapka Richard Lapka
Owner
Can’t give a rating, did not receive it !
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
James James
Fleet mechanic
19 PCS
I received the socket set and it had two 7/16 sockets and I was missing the half inch socket and I'm currently trying to get this taken care of and it is such a hassle
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
unhappy customer unhappy customer
grandma
19 PCS
never got it!! Never ordering again!!
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Lisa Aucoin Lisa Aucoin
No tools
90 PCS
Never received my tools. This was a Christmas present for my son. Very unhappy.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue.We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Kyle and Scot Motorsports Kyle and Scot Motorsports
Owner
I would really like to give five stars, but I still haven’t received the product yet. I received something else instead looks like a rolled up piece of plastic maybe for a desktop. I sent the photo of the box and the shipping label and tried to upload the picture of the plastic piece..
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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