Customer Reviews for VEVOR Hot Box Food Warmer, 5-Tier Concession Warmer with Water Tray, 5 Pans, Single-door and Adjustable Shelves, Stainless Steel Food Warmer Cabinet, Ideal for Storing Pizza, Chicken, Restaurant

The unit makes a really loud noise. The only way to silence it is to put a lot of weight on the fan/thing at the back. I can’t figure out how to open it up even though I’ve unscrewed 10 bolts. It sounds like a wire is in the way of a fan. I’m seeking a refund for sure.

Hi happy with the unit but it should come with a light in it cause it looks like it is turned off all the time which is disappointing

Plastic film is under screws that keep it together smells like plastic when on, screws dont lineup properly cheap

Damaged in shipping. Vevor refused to send me a return label and refund money. Days of jerking me around over chat. Had to dispute with credit card company. I will NEVER buy anything from Vevor ever again.

The user did not leave any written comments.

I was very disappointed in how it was delivered. It was damaged. The left rear corner was smashed and the bottom of the warmer was completely gouged

When turning on the unit, the controller turns on. If you set a temperature higher than the ambient temperature, you hear a click like it is turning on the heating element and a dot shows up to indicate it is heating. The fan never turns on and the heating element does not warm up at all. I submitted a ticket to get a refund or replacement. It takes 24-48 hours between responses and they said I have not proven the unit doesn't work. They want videos showing that it is not heating up and the fan isn't blowing. I recorded two short videos, but their ticketing system doesn't allow you to attach a video. I tried emailing the videos and the system rejected them. I uploaded them to youtube and apparently they can't view them. After a week, they have come up with every excuse to not send me a new unit or a refund. I have tried everything I can to provide the proof they have requested, but I am blocked at every attempt.

received however a part inside was broken and having a conversation with your company now but not reconciled

Try to keep it in the 90's for bread proofing..... gets up 117° and runs my bread. The temperature knob is wrong, it's 90° past off turned left! Quality, hmmmm not really. Imo it's not working for what I paid and what I wanted it to do!!

Fair, simple