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VEVOR Fuel Transfer Pump, 12V DC 8 GPM 1/6 HP, Portable Electric Diesel Transfer Pump with Auto Shut-Off Fuel Nozzle, Long Inlet & Outlet Hose for Gasoline, Diesel, Kerosene, Methanol Blends

Customer Reviews for VEVOR Fuel Transfer Pump, 12V DC 8 GPM 1/6 HP, Portable Electric Diesel Transfer Pump with Auto Shut-Off Fuel Nozzle, Long Inlet & Outlet Hose for Gasoline, Diesel, Kerosene, Methanol Blends

8 GPM Set
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Customer Reviews

3 Out of 5
Based on 420 reviews
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420 Reviews
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William Harrison William Harrison
Lasted a couple times of use
Pump worked great at first and then gave out. I have messaged over 10 times to try to get it replaced but VEVOR will not message me back. They need to stand behind their warranty. Going on a week and half with no help on getting it replaced.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dustin Donley Dustin Donley
Owner
Customer Service was terrible. I ordered my product. It said it’ll be delivered three days later. It’s been over a month and it not has not shown up.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Don Wilson Don Wilson
Mr
15 GPM
In my experience the pump was not finished, the in side had rough casting took out the veins, not my fault I had to buy another brand. I looked on the inside cover and it was polished in there like it should’ve been before I used it so I can pump some fuel with it and it worked just fine.
1 people found this helpful
Customer Service Reply: wcsrWe sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeff poole Jeff poole
Buyer
Can't give a complete review since I never received the pump.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
DJ DJ
Defective
We bought this for our spare truck instead of filrite since it isn't used daily. It's been installed about 4 months. Worked great twice, and now it's dead. Waste of money. Do yourself a favor. Buy once, cry once. Would not recommend.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Russell Russell
owner
I never received it you lost it somewhere Russ I WANT A REFUND i
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Ray Barup Ray Barup
Not as good as they say
For the price it was worth a try. But it only works when it wants. Loses prime an Will not pump without screwing with it. Which costs me money.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
richard house richard house
pump owner
been trying to get covered and your on line process won’t let me it’s 8 months old now and i was forced to buy a new one because couldn’t get this covered under warranty. i would buy a lot more stuff through you if i new you backed your products up
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Spalla Steve Spalla
20 Gpm 12v pump
20 Gpm Pump started leaking out the weep hole about a minute after pumping on the first use. The refund/return process has been taking weeks and still hasn’t been resolved. No number to call just a slow email response process. Overall the pump is disappointing and the quality is poor. Gpi and fillrite are twice the price but you get what you pay for. This was a disappointing experience.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Erik Erik
Buyer
Just finally installed my pump after winter and Iv tried everything this pump does not work would like to kno how to return
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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