Customer Reviews for VEVOR Fuel Transfer Pump, 12V DC 8 GPM 1/6 HP, Portable Electric Diesel Transfer Pump with Auto Shut-Off Fuel Nozzle, Long Inlet & Outlet Hose for Gasoline, Diesel, Kerosene, Methanol Blends

Pump BROKE on FIRST use! Literally! Worked great for TWO minutes. I was excited about the purchase and then... Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal. I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between. Communication is done all via email and has a severe lag time between email responses. I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick. Shipping was terrible (FEDEX). Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road. Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do. I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues. I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money. I guess you really do get what you pay for...

They double charged and double sent. Won’t make it easy to return. Never found what they said they sent

Crap, used one season , then first time second season it over heats melts the wires , no support , did not blow a fuse

This pump worked one time and failed on second fueling. I would appreciate a refund.

Spiral wire suction hose not inteded for this type of connection, hard to seal. Worse the outlet hose developed a bulge, suspect it is internally delaminating. Very disappointed

Unfortunately it did not work. I am still waiting for a replacement

I bought this pump to run a separate fuel tank I have for job sites while I was waiting for another Fill-Rite pump. It pumped about 70-100 gallons then sat for about 2 or 3 days then I went to pump again and nothing. Called and emailed them about the pump and all I could get after purchasing the warranty was a $30 voucher to spend again. They wont replace the pump nor refund me after sending them a video of the pump not working at all. Horrible customer service and the pump isn't worth the $200

The quality looks good but it only lasted for 100 gallons after that i dont know what happen but it stop working. Not jam the motor will not turn on. And i could understand that sometimes 1 out 100 its bad. The thing is that custermer service its really bad after more than 1 week i still have not resolve the problem of returning the pump and getting my money back

pump worked for100 gal. and quit before I finished and would not run after

pumped 100 gal and locked up and would not run do not buy this pump