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VEVOR Electric Winch, 6100 kg Load Capacity, 12V DC Truck Winch with Φ9.5 mm x 24 m Synthetic Rope, Wireless & Wired Remote Control, Suitable for Towing Off-Road SUV Jeep Trailer Boat

Customer Reviews for VEVOR Electric Winch, 6100 kg Load Capacity, 12V DC Truck Winch with Φ9.5 mm x 24 m Synthetic Rope, Wireless & Wired Remote Control, Suitable for Towing Off-Road SUV Jeep Trailer Boat

13500 lbs
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Customer Reviews

4 Out of 5
Based on 367 reviews
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367 Reviews
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Tonton bob Tonton bob
Treuil 6t
13500 lbs
Dans l'ensemble le rapport qualité prix est correct. Je suis dans l'attente d'un solénoïde de remplacement car seulement un sur deux Fonctionne. Reste a voir le fonctionnement du SAV
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cliff Cliff
Owner
13500 lbs
This winch is not a good replacement for a cable. Used it three times on my car trailer and the rope became wedged over itself on the spool and will not come back out. Vevor has not offered any reasonable solution or even a new rope to repair it. Do not waste your money on it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Pat Pat
Heads up
Don’t lose the remote they cannot replace it, I’ve lost mine inquired about a replacement. The only reply I got was a $40 Rebate offer.
0 people found this helpful
Customer Service Reply: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
steeve mclaughlin steeve mclaughlin
work good
10000 lbs
to me it pull like 5000lbs
0 people found this helpful
Jeff Jeff
owner
13500 lbs
I ordered it a month ago. never received it and now there asking for my review
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alexandre Alexandre
President
13500 lbs
Deja sauter utiliser 3 fois je trouve sa plate avoir payer autant cher pour quel ne puissent faire plus longtemps que sa
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tony Tony
Chief
13500 lbs
SCAMMERS CROOKS THIEVES SCAMMERS CROOKS and THIEVES SCAMMERS CROOKS and THIEVES do not buy anything from this crooked company they will take your money send wrong items an do nothing about it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Baumgart Baumgart
Treuil fantôme.
13500 lbs
Bonjour. Je n'ai jamais eu le treuil ! En cause , le service UPS.
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Ribeiro Ribeiro
Thomas
13500 lbs
Produit de mauvaise qualité aucune utilité utilisé 2/3mois commence à brûler après 2min d'utilisation À fuir
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Antonio Antonio
Cabrestante electrico
13500 lbs
Se deberia de indicar con las caracteristicas del producto que Solo Funcionara las 3 promeras veces luego le puedes tirar
2 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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