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VEVOR Heat Press 38x38 cm Heat Press Machine Industrial Quality Power T Shirt Heat Press Sublimation Machine Clamshell Heat Press Machine for T Shirts

Customer Reviews for VEVOR Heat Press 38x38 cm Heat Press Machine Industrial Quality Power T Shirt Heat Press Sublimation Machine Clamshell Heat Press Machine for T Shirts

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462 Reviews
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Cory Drysdale Cory Drysdale
Mr
Received one but it was the wrong size. Cut me a deal and I kept it. Bought the 24x16 and found when using a infra red camera that the heat on the platten was drastically out of wack. 29 degrees lower in some points and a very odd shape to the heating . Vevor did send me a new control panel to see it it works.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Brian Brian
Mr.
The craftsmanship is really good, strong and sturdy. But not having a slide out on this machine kills it for me. Unfortunately I didn't pay enough attention when purchasing. The clam shell design leaves you with limited working space when trying go maneuver your shirts/ apparel.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
C C
F
The bonus point system sucks!
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Zeze Benbezi Zeze Benbezi
Reçu déformé
La machine est arrivée déformé sur un côté Et je n'arrive pas a vous joindre les images
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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PJLarsen PJLarsen
VEVOR Heat press…have to use a manual timer….
rec’d my Vevor heat press…. Set it up the next day…. And w/in 2 days the timer stopped working….so I’ve had to set a manual timer when using this heat press….definitely not what I was expecting out of a brand new heat press!!
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Ej Ej
Quality matches price
Pink
Cute colour, the plate doesn’t heat Evenly though. Tested it out with a heat gun and the top two corners are about 10 degrees over what’s set. The middle is about 25 degrees UNDER, and the back corners are about 40 degrees under what’s set. This makes it really hard to get good results but otherwise not too bad. I dislike how it doesn’t have a pop up feature and you have to yank it with all your force back up
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Ashley B Ashley B
Small business owner
The price is pretty good for what it is; however the machine has a hard time keeping the temp. It’s constantly beeping at me with an error on the screen and the temp seems to raise and lower with the error. Sometimes it gets fixed by turning it off and back on. Sometimes it comes on within the first 5 mins of the machine being in, and sometimes it doesn’t come on until I’ve been using it for 30 or 45 mins. The tray that slides out gets greased up and gets on the shirts I’m pressing. The pressure is almost non existent around the edges. But it essentially gets the job done still, unless I have a larger print to press and then it’s a pain.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
Henry Henry
Based on my past purchasing experience, I trust Vevor product.
Due to the delayed delivery by Purolator, I received the unit much later than expected. I have not found time to test it.
0 people found this helpful
Customer Service Reply: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
Penne Chaput Penne Chaput
Mrs.
To start with, this heat press worked great, held temperature and my projects were turning out pretty good. After a couple of months though, temperature would drop allot after closing it and wouldn’t reach target temp before timer was up. Adjustments to time and temperature to try to compensate for the temp drop but that didn’t help. I submitted the video that was required to ask for help and explained the problems I was having. After going back and forth messaging, they told me they would be sending a new thermocouple. Needless to say the wire they sent came with no instructions on how to change it out. I did manage to get it done but things didn’t improve any. I guess I should have bought something more expensive but I liked the design of this one. I’ll write this off as a huge mistake and probably won’t be buying from Vevor again. Customer service makes it difficult to even file a complaint by asking for a video and then limiting file size and format and only one can be added.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
Ms.Quoia Ms.Quoia
Don’t waste your money!
Don’t waste your money! 2
It stopped working after a few months. It’s hard to speak to a representative. So far only able to chat and it’s a never ending chat with no solution
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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