Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane. First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later. We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days. Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR! The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.

I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!

Never received the product from Vevor. Will not waste time find products from this company again.

Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.

Received broken

bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100

Runs at full, cannot turn it down, thermostat control does not work. Very noisy fan. Doesn't make the van warm when it is below about 10c outside. Very disappointed.

not what was advertised no instructions…………………………………………………………………………………xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I use and like Vevor but this heater has problems. First thing it works well and heats well but it stinks. I have another Vevor heater in my caravan and it's terrific no smells at all. I have run it for an hour but the smell just gets stronger. Customer service were very good and told me to pull it apart and see if there's any leaks etc, I found a small bit of cardboard and a dead dried out grasshopper in the outside of the combustion chamber. I thoroughly cleaned it and put it back together but it still is offensive and wont go away. I'll My claim case is closed now and cant be reopened so I'll probably leave this one for spare parts and buy another one from Edisons. Vevor generally is very good but I got a Dud this time.

Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one