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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Horizontal All in One
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Customer Reviews

4 Out of 5
Based on 3099 reviews
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3099 Reviews
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Verified Purchase
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Matthew Pfannenschmidt Matthew Pfannenschmidt
Never received, just refunded
Separated
Ordered another one. Hope it shows. Be nice to have before this huge snowstorm coming in.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Samuel alma diaz Samuel alma diaz
Me
Separated
I bought five of these same heaters they are all malfunctioning with the same part vevor has lowered their price I'm pretty sure they know what's going on they're making it almost impossible for me to contact them they haven't contact me back yet I think it's a scam shame on you vivor
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Samuel alma diaz Samuel alma diaz
Me
Separated
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Kenneth Kenneth
Pissed off
Vertical All in One
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Perry Harrison Perry Harrison
Unhappy
I want to send it back. After reading the instructions I do not feel comfortable using it. I need instructions on returning it for a refund.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kenneth a Hite kenneth a Hite
Owner
Hard to use. Gotta keep fiddling with it to get it started. Won't heat what they claim. Pretty poor product. Display screen tells you nothing. Remote dosnt work 10 ft away. Junk
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Chris Trolli Chris Trolli
Owner
Horizontal All in One 8 KW
Electronic display quit working after first use
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Never Again Never Again
Disappointed
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jon Jon
Mr
Horizontal All in One 8 KW
Never got it!!! You lost it!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Nathan Nathan
Vevor is junk. Skip these scammers
Vertical All in One
Everything i ordered from here is falling apart within a few weeks. Customer support is the worst experience. Avoid these clowns.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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