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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Horizontal All in One

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3099 Reviews
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Verified Purchase
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Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
1 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Mr
Vertical All in One
Haven’t been able to get it running yet. Tried contacting VEVOR with no luck. Shows an over heating error and then shuts off. I wanted to exchange but again no luck getting through to VEVOR.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
EllenWNC EllenWNC
farm mama
Vertical All in One
This was not as easy as it looks in the video! Requires considerable venting which we still haven't been able to figure out in our hoophouse. Price seemed like a bargain, but I can't comment on quality or features because we haven't got it installed and may not be able to. So this is not a review of the functionality of this heater - just saying we don't believe we can use it at all.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Thomas Thomas
Not so good.
Separated 2 KW
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
William William
Mr
Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Gary Gary
Mr
Burned about two tanks and it died Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxc
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brian Brian
Landscaping
Vertical All in One
Heater blew up 2nd day peice of shit
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Lee Lee
Mr
Separated
Never got them ? They make a good product but they ship with 3rd product and they lose packages … if your going to buy anything from them do it at your own risk you may or may not ever get what you order
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jonathon Murphy Jonathon Murphy
Diesel heater
Horizontal All in One 8 KW
Never showed up.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Josh Josh
I hate this company
Horizontal All in One 8 KW
Avoid Vevor at all costs. It's drop shipped garbage with even worse customer service. A lot of lip service and 0 results.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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