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VEVOR Bike Stand, Freestanding Vertical & Horizontal Bike Storage Rack, with Lockable Casters, Height Adjustable Carbon Steel Upright Garage Bicycle Floor Stand, for 508-737 mm Wheel Diameters, Black

Customer Reviews for VEVOR Bike Stand, Freestanding Vertical & Horizontal Bike Storage Rack, with Lockable Casters, Height Adjustable Carbon Steel Upright Garage Bicycle Floor Stand, for 508-737 mm Wheel Diameters, Black

1 Bike Rack
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Customer Reviews

4 Out of 5
Based on 130 reviews
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130 Reviews
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vtxisbest vtxisbest
Junk
2 Pcs Three-fold
Absolute junk. Do not buy. Hand screws do not hold the top tire holder in place. Really dumb design.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Samuel Trueb Samuel Trueb
Monsieur
1 Vehicle
Je n'ai jamais reçu ma commande...
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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David David
Vevor bike stand
1 PCS Three-fold
Flimsy, not suitable for 29" wheel emtb. The adjustable wheel stop is useless, you cant set the tire size, it just flops open to full stop.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Heather Heather
Office Manager
5 Bikes
Purchased this for the office to be used daily, but the top rack isn't milled properly so the hooks do not hang downward to hook into a tire. To be able to use this we had to install the upper bar incorrectly, and twist it so we could reposition the hooks. one picture online shows the hooks in the correct placement, another picture shows the top bar going through bike tires; a square rod holding onto a bike rim would do damage.
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
IsmailHBatum IsmailHBatum
Not good for vertical hanging
1 Vehicle
The item is very shaky when the bike is hung vertically. You don't need to touch, even a wind can knock down the rack when the bike is hung vertically.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Perez Perez
Support 5 vélos
5 Bikes
Support 5 vélos 3 Support 5 vélos 3 Support 5 vélos 3
Arrivé abîmé Plan de montage très mal expliqué Pratique et stable
0 people found this helpful
Customer Service Reply: Veuillez accepter nos plus sincères excuses pour les désagréments causés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à régler ce problème dans les plus brefs délais. Nous vous tiendrons au courant par courriel ; veuillez consulter votre boîte de réception.
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Subbu Subbu
Tire width matters a lot for secure hold
2 Pcs Double Folding
Tjhe stand works for only one of my three bikes well. It only works for a MTB with 2.4 inch tires. The other one with 2.7 inch wheels wioll not fit. The other Hybrid bike with thinner wheels (1 inch or so) will not stay sturdy on the rack. Overall, it was not a great buy for me.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Dave Dave
Homeowner
5 Bikes
Homeowner 2
Top bar where hooks connect was made incorrectly causing the holes to be 90 degrees off to mount the hooks. Awaiting resolution from Vevor before attempting to correct myself. Instructions are vague, but it goes together easy enough.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Andrew Andrew
Moves around
2 Pcs Double Folding
Hard to get the tire in without putting a foot on it. I’ve had my Bike fall over several times. Too much of a pain to return. You may consider something different.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Ralph Ralph
Not stable for ebike
1 Pcs Double Folding
Not stable for a mtb ebike 29’’
0 people found this helpful

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