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VEVOR Bike Stand 2 Pack, Foldable Freestanding Bike Storage Rack, Carbon Steel Garage Bicycle Floor Stand, Fits 508-737 mm Wheel Diameters, Drill-Free Installation, for Garage, Apartment, Home, Black

Customer Reviews for VEVOR Bike Stand 2 Pack, Foldable Freestanding Bike Storage Rack, Carbon Steel Garage Bicycle Floor Stand, Fits 508-737 mm Wheel Diameters, Drill-Free Installation, for Garage, Apartment, Home, Black

2 Pcs Three-fold

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Verified Purchase
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KV KV
Doesn't hold bike vertical without tipping
1 Vehicle
First of all, the package insert that covers with this stand labels the bike in the vertical position as "upright maintenance" despite pictures and descriptions that it's "stable and secure" and allowing you to "park in four different ways: front wheel or rear wheel in, and vertically or horizontally." Unfortunately, in the upright/ vertical position, it's very precarious. Once I finally rigged my bike to not immediately too over in the vertical position, within a few seconds the back of the stand lifted up and the bike weight pulled it over. I have a bianchi bike with upright/ relaxed handlebar configuration, and I'm only 5ft tall so I have a smaller frame. I got this to work with my child's bike when propped against the wall, but that's obviously not ideal for a standalone bike frame!
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jim Jim
Owner
2 Pcs Double Folding
Too small. No support by Vevor for any product.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Noah Petersen Noah Petersen
NO RETURNS, SHORT ON PARTS, RESELLING USED AS NEW
5 Bikes
The worst product I’ve ever received from the internet. I tried to cancel order 10 minutes after placing it, and didn’t receive a response from company until the next day, informing me the package anlready shipped After that they replied within 10 minutes for responses. They informed me that I could not return the product, and instead suggested I decline the delivery from the delivery person. When the package arrived, it was battered, and the parts were blackened with dirt (apparently they permitted another person to return the product). There parts bag was a jumbled mix of pieces, so I counted them, and it turned out it was short esssentiall nuts for the stand. When I asked them if I could return it now, they instead turned me over to a clearly automated response which just sends me a generic update message every 5 days, and lacks any meaningful repatriations. Another review previously described having this issue. Whatever you do, DO NOT BUY FROM THIS COMPANY.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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