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VEVOR Awnings for Door Entrance, 38 x 40 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Customer Reviews for VEVOR Awnings for Door Entrance, 38 x 40 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Brown 965 x 1057 mm

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Pedro Masalyka Pedro Masalyka
Fit for use
Transparent 965 x 2957 mm
Purchased it to divert rain from door/window but when I opened the box and read the installation instructions whic says : "NOT TO BE INSTALLED WHERE WINDY CONDITIONS EXIST". Since the area where I intended to install is often very windy I decided to return the item but despite MULTIPLE contacts with your support team since August 20 or so I have NOT RECEIVED your authirization to return. I am extremely dissapointed with vevor and will NEVER buy and NEVER recommend to anyone. Unless I can return the item soon.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stathis G. Stathis G.
Avoid this is crap
Transparent 965 x 1987 mm
Poor quality. Missing screws and holes.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Todd Lace Todd Lace
N/A
Brown 965 x 2957 mm
It’s mad of plastic, would never hold to winter snow load , I’m completely disappointed with this product , I feel like I wasted my money!!!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kenneth Patterson Kenneth Patterson
Owner
The front and rear braces are too short therefore the canopy cannot be screwed together. I’ve been trying to return the item but haven’t had much luck..in the last month I bought a paint gun, TWO chainsaws and this canopy and sad to say but Vevor is losing me as a customer over. $30 defective canopy that I cannot return
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
chrismays39@gmail.com chrismays39@gmail.com
Don't buy
Absolutely garbage. Do not buy this pos.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Markus Markus
This product sucks
This product will not last a year. So why install it! I asked for a refund and they just gave me the run around and failed to provide me with a return label. Look somewhere else and avoid making the same mistake, dont buy this cheap product! You have been warned
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Mark Mark
Trash cheap.plastic that will break
Extremely cheap flimsy plastic that will break the minute the wind speeds get above 20 mph. I bought this from a brand new building and returned it without ever. Even attempting to put it up due to the fact the wind is just going to rip it off that first storm we did
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeff tobey Jeff tobey
Owner
Flimsy plastic
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Arlene Blum Arlene Blum
This is NOT 117 inches wide
Brown 965 x 2957 mm
I wanted to install this large awning over top of a pergola that is 116 in wide. The product description on the website and on the box and on all advertising materials says this is 117 inches wide. After wasting hours and hours of work trying to figure out the proper spacing for the brackets it ends up the whole product is only 113 in wide. I cannot use it. I cannot return it. The company told me it would cost more to return it than I paid for it. They did give me $50 off as compensation. 🙄 I will be donating it to Habitat for Humanity. What a waste of time and energy.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Elizabeth Stackhouse Elizabeth Stackhouse
Consumer
O would lime to comment - However, I never got my product or refund - I was connected to a Bot for customer service - really hated the whole experience.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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