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VEVOR Awnings for Door Entrance, 38 x 40 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Customer Reviews for VEVOR Awnings for Door Entrance, 38 x 40 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Brown 965 x 1057 mm

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Frank Clarke Frank Clarke
38 x 40 awning didn't fit
The measurements are deceiving. Turned out the awninh was 40 wide and 38 long. So awning didn't fit. Was able to sell it to a friend. Product is acceptable
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JUDEEE JUDEEE
Looks great when installed
Looks great when installed 3
This was extremely difficult to put together, most of the screws broke off when we put them in the awning. Hope it holds up in the rain, etc. It is exactly what I wanted over the door to keep rain off the deck. It looks great now that it is up but it took ALL day to install, we are near 80 yrs old, don't recommend for old folks to put together .
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jmtanlo jmtanlo
Customer support and quick reply
Brown 965 x 1057 mm
Customer support and quick reply 1 Customer support and quick reply 1
Not happy about the awning, one of the polycarbonate is taking water when it’s raining, the reason is that is was cut to short and is loose in the bracket. I have discuss this mather with Evor and a ticket as been open did not get any answear after alsmost 2 weeks . This is not acceptable the customer support is not very effectif.
16 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Erik Erik
Cheap materials
Transparent 965 x 2957 mm
Liked eveything about it, except the material of the window shades being way too thin material that I'm afraid a strong wind or light hail will shred.. feels flimsy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ro*** Ro***
Is this Canopy for you
When I received the first shipment it came in as repackage Merchandise damage panels no hardware. But when I contacted support they took several days to make things right. New package came in today I went to assemble it but some hardware missing had to go to store to get screws that where missing, quality control is missing on the packing line. You need two people to put unit together it is not a one person job, the hanging brackets are steel cross members are thin aluminum channeled. The panels are cheaply made, not real strong plexiglass seems flimsy construction and I do not know how they will hold up against New York winds or snow I will have to get back on that matter. The unit as a whole would have been made better with real plexi at least 1/4” thick along with the stronger channels that they mount to. The instruction manual is not clear as they could have made it they did put a video out but watching it does not really portray the real assembly as clear. All manufacturing of parts and Manuels should be clear but they are computer rendered with Etcha Sketch I realize this is made in China and they do make some wonderful things well, but every company can improve to make things better to make that company great and want to grow larger with better products. Note: I have purchased other products from this company and they work well without problems.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ma*** ma***
Plastic frame
Disappointed that the frame was plastic. I live in a cold climate so don’t know if it will standup to the harsh weather.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard H Richard H
SHIPPING
Transparent 965 x 1987 mm
Good day too you my order was in time that was very impressive the only thing I did have a Problem with the Frontal fixing Bar were Damage other from that everything where great looking too buy again. Thanks Richie
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ed*** Ed***
Not built to Canadin coded
Transparent 965 x 2957 mm
Cheaply made but priced accordingly. Instructions were vague, don't attempt w/o at least 2 ppl. Mounting bolts very insufficient for most wall types. Spacing/width of panels do not align with Canadian building codes. Mounting bolts etc not for hollow walls?
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
slickwolf21 slickwolf21
Assembly
Seems to be well made. You do need help assembling as it is hard for just one person to hold everything together. I have not been able to install as I have to make a template for the mount holes to mount as the template sent was paper and was damaged during shipping
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
nick hare nick hare
Very fast installation
Brown 965 x 1987 mm
I really like the idea of the awning it seemed like a wonderful item I put it up about 3 weeks ago and a week ago I noticed it was coming apart so I took it down took it all apart and then put silicone in every seam and every joint then put it all back together then silicone all the way around every edge to make sure it wasn't going to come apart and then screwed it back up let's see if it handles New Mexico sun and wind other than that seems like a great product
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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